Summary
Overview
Work History
Skills
Languages
References
Timeline
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Marilda de Faria

Miami,FL

Summary

Experienced Receptionist at Alejo Vet Clinic with a strong focus on customer service and organizational excellence. Proven track record of enhancing operational efficiency through effective communication and adept problem-solving. Bilingual in English, Portuguese, and Spanish, contributing to a positive experience for all visitors.

Overview

6
6
years of professional experience

Work History

Babysitter

02.2022 - Current
  • Organize different outdoor and indoor activities.
  • Introduce him to self-care skills and have it as their daily routine.
  • Having complete household chores can teach responsibility, to develop a family routine.
  • Use language differently, use non-verbal communication, and communicate through behavior.
  • Make them a snack and dinner.

Overseer/ Coordinator (volunteer)

Calvary Church
Miami, FL
11.2019 - Current
  • Set up the events.
  • Organize different activities as needed.
  • Serve in the Kids Ministry every Sunday for 5 hours at Calvary Church, Kendall.
  • Volunteer to educate the students about the bible.
  • Take care of their hygiene, and it is our job to prevent them from eating food that they are allergic to before giving them a snack.

Receptionist

Alejo Vet Clinic
Miami, FL
01.2023 - 12.2023
  • Maintain a clean and healthy environment.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Updated daily logbook with information about visitors entering the premises.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors and provided them with assistance.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Skills

  • Problem solving
  • Communication skills
  • Attention to detail
  • Team collaboration
  • Customer service
  • Organizational skills
  • Activity planning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

References

Valeria Manella, owner of AlejoVet (786)521-1207

Rose Villa, (305)992-0017 rosevilla29@gmail.com

Timeline

Receptionist

Alejo Vet Clinic
01.2023 - 12.2023

Babysitter

02.2022 - Current

Overseer/ Coordinator (volunteer)

Calvary Church
11.2019 - Current

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Marilda de Faria