Marilena Smertcov
Tampa
Summary
Educator with strong background in developing and implementing engaging curricula. Skilled in fostering collaborative environments and driving student success. Known for adaptability and reliability in dynamic educational settings. Expertise in classroom management, lesson planning, and educational technology.
Strong customer service and detail oriented. Highly dedicated and loyal, organized, motivated, able to prioritize.
Experienced with developing engaging lesson plans and fostering positive learning environment. Utilizes innovative teaching methods to meet diverse student needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Ops Educator
Ideal Image Development Corporation
2006 - Current
- Lead the LHR education for all Medical Professionals for internal clinics and franchise organization.
- Developed several treatment protocols (involving safety and efficacy)
- Expanded the Skin Typing System
- Instructed and educated all newly hired medical professionals.
- Created and Educated: Advanced Laser Studies, Policies & Procedures, Best Practices, Treatment Protocols, Effective Documentation, Avoiding Adverse Reactions, Critical Thinking Process, Up-sales, etc.
- Created and developed Grid Marking Videos
- Conduct “hands-on” training and overlapping techniques
- Developed Virtual Training Program
- Created various Training Decks (showing videos and images)
- Instructed our experienced and qualified MedPros on becoming Clinical Educators in their clinic
- Conducted trials and testing of several different lasers from the industry
- LHR Manual including all forms that pertain to laser hair removal.
- Continuously updating all LHR documents and protocols (treatments & training)
Sr. Laser Hair Removal Training Specialist
Cosmetic Institute
01.2006 - Current
- Developed the LHR Training Program:
Medical Professional – Laser Hair Treatments
01.2002 - 01.2006
- Performed thousands of laser hair removal treatments. Ensured safe and effective results. Instrumental part of the guest experience.
- Accurately evaluate the client ‘s hair color, skin type & area being treated then
- Determine proper settings for optimal results
- Know and recognize any contraindications to laser hair remove
- Self-confident and great interpersonal skills
- Ability to communicate well and build trust with clients
- Administered consistency of policies and procedures
- Maintained a safe and sterile treatment room at all time
- Conducted client follow ups
- Ensured lasers are working properly and implement daily maintenance checks
- Prep clients prior to treatment - shaving and grid marking areas being treated
- Conduct Pre & Post treatment inquiries, i.e.: sun exposure, medications, reactions, etc.
- Worked closely with laser manufacture in the event of a laser breakdown
- Ordered & stocked all supplies for treatment rooms
- Ensure no waste of clinic supplies
Education
Bachelor of Science - Electrology
Florida School of Electrology
Port Charlotte, FL04-2003
Master of Arts - Gymnastics
University of Physical Education & Sports
Bucharest, Romania05-1988
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Time management
- Lesson planning
- Positive reinforcement
- Cultural awareness
- Microsoft Office
- Microsoft Excel & Word Documents
- Outlook
Accomplishments
- Educated and coached over 900 thousand Medical Professionals in Laser Hair Removal
- Developed Laser Settings Guidelines
- Developed additional Skin Types beyond the Fitzpatrick Skin Scale to accommodate a broader range of skin types
- Developed many Treatment Protocols ensuring safety and efficacy
Certification
- LE (Licensed Electrologist)
- LSO (Laser Safety Officer)
- IALA (International Aesthetic & Laser Association)
- SCMHR (Society for Clinical & Medical Hair Removal)
- CME (Certified Medical Electrologist)
- CCE (Certified Clinical Electrologist)
Languages
English
Romanian
Timeline
Sr. Laser Hair Removal Training Specialist
Cosmetic Institute
01.2006 - Current
Medical Professional – Laser Hair Treatments
01.2002 - 01.2006
Medical Ops Educator
Ideal Image Development Corporation
2006 - Current
Bachelor of Science - Electrology
Florida School of Electrology
Master of Arts - Gymnastics
University of Physical Education & Sports
Training
Certified for Laser Hair Removal - Candela GMAX-PRO Series, GentleLase, GentleYAG - Cynosure Elite IQ - Lumenis Splendor X - Lutronic Clarity II - Alma Soprano ICE