Marilene Da Silva
Parma,MI
Summary
Results-driven professional with expertise in marketing strategy and quality control processes. Proven track record in enhancing brand awareness and optimizing service quality.
Overview
10
10
years of professional experience
Work History
Business Owner
Hotto PN LLC
Parma, Michigan
11.2021 - Current
- Designed marketing campaigns to increase brand awareness and attract new customers.
- Trained and mentored staff to improve service quality and operational effectiveness.
- Evaluated product offerings and adjusted inventory based on sales performance and market demand.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Created a customer service policy to ensure customers were satisfied with products or services.
Quality Control Inspector
Mission Food
Tempe, Arizona
09.2015 - 11.2020
- Performed thorough inspections of incoming materials to ensure compliance with quality standards.
- Developed and maintained standard operating procedures for quality control processes.
- Trained new employees on quality assurance protocols and inspection techniques.
- Utilized statistical process control methods to monitor and analyze product quality trends.
- Assisted in the development of quality improvement initiatives that reduced waste and improved efficiency.
Education
High School Diploma -
Colefio Alto Padrao
Franca, SP Brasil01-1994
Skills
- Marketing strategy
- Brand development
- Inventory management
- Customer service policy
- Quality control processes
- Customer relationship management
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Full Professional
References
References available upon request.
Timeline
Business Owner
Hotto PN LLC
11.2021 - Current
Quality Control Inspector
Mission Food
09.2015 - 11.2020
High School Diploma -
Colefio Alto Padrao