Marilennis Figueredo Sierra

Cleaned and sanitized guest rooms following established hotel standards.
Performed housekeeping duties including laundry services for clients.
Assisted in housekeeping tasks such as laundry, vacuuming and dusting when necessary.
Performed light housekeeping duties including laundry and linen changing when needed.
Responded promptly to guest inquiries regarding housekeeping services.
Provided excellent customer service to ensure a positive dining experience.
Took and processed customer orders accurately and efficiently.
Maintained cleanliness of tables and dining area throughout shifts.
Assisted in training new servers on restaurant procedures and menu items.
Managed cash and credit transactions at the point of sale system.
Handled customer inquiries and resolved issues promptly and professionally.
Participated in team meetings to discuss service improvements and feedback.
Provided excellent customer service to ensure satisfaction.
Processed customer transactions efficiently using Western Union systems.
Assisted customers with money transfers and inquiries regarding services.
Verified identification and compliance with company policies during transactions.
Provided excellent customer service to enhance client satisfaction and loyalty.
Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
Performed administrative tasks such as filing paperwork or updating databases.