Marilicia Cantu
San Angelo,TX
Summary
Dynamic and dedicated professional with a strong background in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective communication and time management.
Energetic and compassionate, with strong ability to connect with and support patients. Possesses foundational knowledge of patient care and basic medical procedures, including vital signs monitoring and assisting with daily activities. Dedicated to providing high-quality care and improving patient well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Worker
Schwartz Boys Prodeuce and Meats
San Angelo, TX
08.2025 - Current
- Managed inventory levels, reducing waste and optimizing stock rotation.
- Assisted in maintaining cleanliness and organization of workspace to enhance safety.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
Hospitality Team Member
Champion Ranch
Brady, TX
04.2025 - 08.2025
- Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
- Collaborated with team members to efficiently manage high-volume service periods during peak hours.
- Developed positive relationships with regular guests, enhancing loyalty and repeat business opportunities.
Team Member/Trainer
Whataburger
San Angelo, TX
11.2023 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Adhered to all company policies and procedures while exhibiting a strong work ethic and dedication to the success of the team.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team to ensure timely food preparation and delivery during peak hours.
- Handled cash and credit transactions accurately, maintaining financial integrity at point of sale.
- Assisted in training new team members on operational procedures and customer service standards.
Sales Associate
Lids Team Sports
San Angelo, TX
12.2022 - 04.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed sales transactions efficiently using point-of-sale systems to ensure accurate financial handling.
- Maintained store presentation by organizing merchandise displays and ensuring inventory was well-stocked.
- Engaged with customers to build rapport and foster long-term relationships, enhancing customer loyalty.
- Adapted quickly to product knowledge updates and promotions to better serve customer needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Applied Science - Health
Howard College,
San Angelo, Texas01-2025
High School Diploma -
Grape Creek High School
San Angelo, TX05-2024
Skills
- Verbal communication
- Document management
- Professionalism and etiquette
- Scheduling and planning
- Customer service
- Positive attitude
- Time management
- Dedicated team player
- Clerical support
Certification
Certified Nursing Assistant Course completion - May 2025
Timeline
Office Worker
Schwartz Boys Prodeuce and Meats
08.2025 - Current
Hospitality Team Member
Champion Ranch
04.2025 - 08.2025
Team Member/Trainer
Whataburger
11.2023 - 08.2025
Sales Associate
Lids Team Sports
12.2022 - 04.2023
Associate of Applied Science - Health
Howard College,
High School Diploma -
Grape Creek High School