Mariliz J Garcia Robles
Killeen,TX
Summary
Motivated and dedicated professional to continuous improvement and driving positive results. Always open to learn to have more experienced to get good business impact.
Overview
15
15
years of professional experience
Work History
Medical Administrator
General Medicine Doctor Office
04.2022 - 12.2024
- Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
- Increased overall patient satisfaction with the implementation of an efficient feedback mechanism.
- Coordinated continuing education opportunities for medical staff members, promoting professional development within the organization.
- Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
- Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
- Improved accuracy in billing and insurance claims by regularly reviewing and updating patient information.
- Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
- Improved overall office efficiency with effective delegation of tasks to administrative team members.
- Promoted a culture of continuous improvement by encouraging feedback from both employees and patients on areas needing attention or enhancement.
- Managed all aspects of billing and insurance claims, ensuring accurate and timely processing for financial stability.
- Maintained strict confidentiality in accordance with HIPAA guidelines while managing sensitive patient information throughout various administrative tasks.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Cash Cage Assistant
Fort Drum Exchange PX Army Base
06.2015 - 10.2015
- Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.
- Maintained accurate and up-to-date records of all transactions, ensuring easy retrieval and analysis when required.
- Paid attention to detail while completing assignments.
- Reconciled daily summaries of transactions and accurately counted funds to balance books.
Cashier
Fort Campbell PX Army Base
08.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bank Teller
Cooperativa Naguabeña (Credit Union)
01.2010 - 08.2011
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Certificate - Medical Coding And Billing
Ana G. Mendez University
Puerto Rico03-2025
Certificate - HIPAA
Ana G. Mendez University
Puerto Rico02-2025
MBA - Marketing
Inter American University of Puerto Rico
Puerto Rico05-2014
BBA - Accounting
Inter American University of Puerto Rico
Puerto Rico05-2010
Skills
- Great Communication
- Self-motivation
- Fast learner
- Virtual Collaboration (teamwork)
- Time Management
- Leadership
- Attention to Details
- Work Ethic
- Problem Solving
- Strong Confidentiality
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
I enjoy running
Timeline
Medical Administrator
General Medicine Doctor Office
04.2022 - 12.2024
Cash Cage Assistant
Fort Drum Exchange PX Army Base
06.2015 - 10.2015
Cashier
Fort Campbell PX Army Base
08.2014 - 01.2015
Bank Teller
Cooperativa Naguabeña (Credit Union)
01.2010 - 08.2011
Certificate - Medical Coding And Billing
Ana G. Mendez University
Certificate - HIPAA
Ana G. Mendez University
MBA - Marketing
Inter American University of Puerto Rico
BBA - Accounting
Inter American University of Puerto Rico