Marilu Velasquez
Brentwood,NY
Summary
Dynamic leader with a proven track record at ELM Logistics, where I enhanced team productivity and customer satisfaction through effective team leadership and exceptional customer service. Specialized in fostering team development and resolving conflicts, I consistently promoted growth and maintained high-quality standards, ensuring accountability and positive outcomes.
Overview
22
22
years of professional experience
Work History
Supervisor of Operations
ELM Logistics
05.2003 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
GED -
Suffolk County Community College
Selden, NY03-2002
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
Languages
English
Spanish
Timeline
Supervisor of Operations
ELM Logistics
05.2003 - Current
GED -
Suffolk County Community College
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