Marilu Webster Simmons
Fort Worth,TX
Summary
Secure a responsible career opportunity to fully utilize my training and skills , while making a significant contribution to the success of the company
Knowledgeable Trainer with background in training warehouse staff to improve efficiency and safety protocols. Proven track record of enhancing team performance and implementing successful training programs. Demonstrated ability to manage training schedules and adapt to evolving operational needs.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Warehouse Trainer
Williamson Dickies
Fort Worth, TX
08.2020 - 12.2026
- Developed and delivered training programs for new warehouse staff, ensuring compliance with safety protocols.
- Mentored team members on efficient inventory management practices to enhance operational workflows.
- Conducted assessments to evaluate training effectiveness and identify areas for improvement in processes.
- Coordinated hands-on training sessions, fostering a culture of continuous learning among warehouse employees.
- Implemented best practices for material handling and equipment operation, improving overall productivity in the warehouse.
- Streamlined onboarding procedures, reducing training time while maintaining high standards of safety and efficiency.
- Reduced workplace injuries through thorough safety training and regular reinforcement of best practices.
- Partnered with HR personnel to develop and implement strategies aimed at retaining top talent within the warehouse workforce.
- Optimized inventory control procedures by implementing targeted training sessions on best practices in stock handling and organization methods.
- Empowered team members to take ownership of their individual performance through consistent encouragement and reinforcement of company values and expectations.
Retail Operation Administrator
Camping World
Fort Worth, Texas
09.2019 - 03.2020
- Managed a team of 25 associates in retail setting of Rv and Camping equipment . Recommended and helped customers select merchandise based on their needs. Maintained productive relations with existing customers through exceptional follow up after sells of rv. Updated database with customer and sales information. Provided expert product and service information. Answered incoming calls with professional and knowledgeable responses. Trained all new retail sales employees customer on customer service, customer engagement and sales techniques . Effectively ensured make ready rvs were repaired and ready for sales floor. Ordered parts and scheduled work orders for said parts to be done ensuring rv was made ready by promised dates.
General Manager
Whataburger
Fort Worth, Texas
11.2012 - 05.2018
- Overseen employees in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines. Performed facility walk-throughs to assess the cleanliness and preparedness of shifts. Utilized monthly reports to improve sales and forecasts . Consistently exceeded daily ,weekly, and monthly targets while maintaining costs and keeping turnover low
Store Manager
Walgreens
Fort Worth, Texas
03.1995 - 06.2002
- Designed and developed business plans for market trend analysis on shrink to ensure optimal performance improvement, which was detrimental in ensuring lowest shrink in district for the end of year performance. Oversaw sales floor stocking and arrangement to ensure optimal brand presentation. Performed employee evaluations on a regular basis to ensure performance improvements were met. Provided motivational staff support to achieve operational goals and associate retention. Prepared sales reports for management meetings to ensure key target areas were being monitored in order to improve in areas needing support to meet company goals . Upheld company procedures and policies through out store ensuring all targets were met. Exceeded store goals while sharing and implementing customer service initiatives. Oversaw inventory management through cycle counts , audit and shrink controls. Improved store status by implementing and processing improvement goals and identifying performance gaps and taking corrective action where needed. Strengthened work flow productivity by hiring, training, and developing top talent . Maximized business results met upsell goals by highlighting target merchandise with strategic promotional approaches. Managed profitable store with sales of 1.5 million exceeding sales goals and accomplished business objectives by inspiring staff and management team to maintain Customer Service Vision .
Collections Manager
Coffman Motors
Fort Worth, Texas
03.1992 - 03.1995
- Negotiated with customers to effectively bring accounts current . Utilized skip tracing procedures to find where about of vehicles. Utilized reports to find accounts in danger of repossession. Arranged payment arrangements to bring late payments up to date.
General Manager
Mc Dondls
Fort Worth, Texas
08.1986 - 12.1992
- Created social media presence to improve marketing and develop customer outreach strategies .Drove substantial increase in lunchtime business through coupon program, Continually monitored store for service, food and cleanliness issues .Completed restaurant opening and closing procedures .Scheduled and lead weekly store meetings to ensure sales goals were met. Generated repeat business by developing and maintaining strong team devoted to customer service. Recruited ,interviewed ,hired and trained all facets of store personnel. Assigned employees to specific duties to meet the needs of store.
Education
High School -
James Pace High School
Brownsville, Texas01.1988
Skills
- Efficient at problem solving, as well as coaching, mentoring individuals to produce top talent that will grow with company
- Warehouse safety procedures
- Pallet jack handling
- New hire on-boarding
- Material handling equipment
- Policy and procedure implementation
- Learning management systems
- Barcode scanning
- Stock control
- Material handling
- Presentations
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved improved results by ensuring new software was taught and understood by all associates picking and packing tasks.
Certification
- Certified trainer for Forllift,Scissorlift, Cherry Picker -
- Licensed Fall Safety Certification OShA
- Certified Fall Rescue
Languages
English,Spanish
Timeline
Warehouse Trainer
Williamson Dickies
08.2020 - 12.2026
Retail Operation Administrator
Camping World
09.2019 - 03.2020
General Manager
Whataburger
11.2012 - 05.2018
Store Manager
Walgreens
03.1995 - 06.2002
Collections Manager
Coffman Motors
03.1992 - 03.1995
General Manager
Mc Dondls
08.1986 - 12.1992
High School -
James Pace High School