Marilyn Adams
Hopewell,VA
Summary
Dynamic Director of Programming with a proven track record in enhancing resident engagement through innovative strategies and effective team collaboration. Committed to fostering positive environments and optimizing programming to align with community needs.
Results-driven professional with over 10 years of experience in programming and operations management. Skilled in time management, communication, and attention to detail, leading initiatives that boost resident satisfaction and streamline operational efficiency.
Innovative leader in programming and operations, adept at fostering partnerships and mentoring teams. Known for enhancing community engagement and implementing data-driven strategies that ensure alignment with resident needs and industry trends.
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 11 years of experience to new professional challenges with growth-oriented organization. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to make meaningful contributions with commitment and drive.
Overview
17
17
years of professional experience
Work History
Director of Programming
Spring Oak at Tri-Cities
Petersburg, VA
01.2015 - Current
- Developed and implemented innovative programming strategies to enhance resident engagement and satisfaction.
- Collaborated with interdisciplinary teams to design and execute community events tailored to resident interests.
- Analyzed resident feedback to refine programming offerings and ensure alignment with community needs.
- Oversaw training and development of staff in best practices for program delivery and resident interaction.
- Established partnerships with local organizations to expand resources and opportunities for residents.
- Mentored aspiring programmers within the organization, nurturing talent pipelines for future leadership roles within the department.
- Facilitated programming by coordinating resources and deliverables between departments.
- Monitored programming schedules, conformance to guidelines and quality.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Monitored programming trends to keep content relevant and up-to-date.
- Monitored industry trends to incorporate relevant programming that supports holistic resident well-being.
Director of Business Operations
Spring Oak at Tri-Cities
Petersburg, VA
04.2024 - 12.2024
- Oversaw daily office operations, ensuring seamless workflow and efficient management of resources.
- Managed vendor relationships to ensure quality service delivery and cost-effective procurement solutions.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
- Improved client satisfaction by developing customer feedback system and addressing concerns promptly and effectively.
- Completed bi-weekly payroll for 30 employees.
Interim Executive Director
Spring Oak at Tri-Cities
Petersburg, VA
04.2022 - 04.2024
- Led strategic initiatives to enhance operational efficiency and service quality within residential care environment.
- Developed and implemented policies ensuring compliance with state regulations and best practices in senior living.
- Collaborated with senior leadership to drive budget planning and resource allocation for facility management.
- Mentored and trained management team, fostering professional development and improving team performance.
- Spearheaded community engagement programs, increasing resident satisfaction and enhancing local partnerships.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
Paraprofessional
Harry E James Elementary School
Hopewell, VA
01.2011 - 09.2014
- Supported classroom instruction through individualized student assistance and engagement strategies.
- Collaborated with teachers to adapt lesson plans for diverse learning needs and abilities.
- Implemented behavior management techniques to promote a positive learning environment.
- Assisted in developing educational materials that enhanced student comprehension and retention.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Fostered positive learning environment, managing classroom behavior effectively.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Helped teachers manage bus loading and unloading.
Behavior Specialist
The Lead Center
Hopewell, VA
05.2009 - 05.2011
- Designed individualized education programs to support diverse learning needs.
- Collaborated with teachers and staff to implement behavior intervention strategies.
- Assisted students with disabilities in developing self-advocacy skills essential for their transition beyond high school.
- Improved student behavior by implementing personalized interventions and positive reinforcement strategies.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Crafted Behavioral Intervention Plans for individual students.
Education
Master of Science - Gerontology
Brenau University
Gainesville, GA2015
Master of Arts - Human Services
Liberty University
Lynchburg, VA01.2013
Skills
- Time management
- Attention to detail
- Teamwork and collaboration
- Customer service experience
- Organizational skills
- Effective communication
- Self motivation
- Interpersonal skills
- Professionalism
- Event planning
- Professional demeanor
- Time management abilities
- Goal setting
- Active listening
Timeline
Director of Business Operations
Spring Oak at Tri-Cities
04.2024 - 12.2024
Interim Executive Director
Spring Oak at Tri-Cities
04.2022 - 04.2024
Director of Programming
Spring Oak at Tri-Cities
01.2015 - Current
Paraprofessional
Harry E James Elementary School
01.2011 - 09.2014
Behavior Specialist
The Lead Center
05.2009 - 05.2011
Master of Science - Gerontology
Brenau University
Master of Arts - Human Services
Liberty University