Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marilyn Arrarte

Washington Court House,OH

Summary

Accomplished Shift Leader with a proven track record at Fusian, enhancing team productivity and customer satisfaction through effective problem-solving and team leadership. Streamlined inventory and cash management processes, achieving significant reductions in waste and discrepancies. Skilled in fostering a positive atmosphere and implementing efficient operational strategies.

Overview

10
10
years of professional experience

Work History

Shift Leader

Fusian
02.2020 - 12.2022
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Facilitated team building activities, strengthening cohesion and productivity of team.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Engaged with customers on social media to promote offers and events, increasing online presence.
  • Streamlined communication between team members, which helped in resolving issues more quickly.

Shift Leader/Operations Associate Manager

Piada Italian Street Food
05.2013 - 06.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

Education

GED -

Universidad Nacional De Trujillo
Trujillo, La Libertad, Peru
12-2005

High School Diploma -

Colegio Hermanos Blanco
Trujillo, La Libertad, Peru
12-2000

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Fusian
02.2020 - 12.2022

Shift Leader/Operations Associate Manager

Piada Italian Street Food
05.2013 - 06.2018

GED -

Universidad Nacional De Trujillo

High School Diploma -

Colegio Hermanos Blanco

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Marilyn Arrarte