Marilyn Castro Alonso
Jacksonville,NC
Summary
Qualified Financial Specialist trained in financial processes and recordkeeping. Demonstrates attention to detail and problem-solving abilities spotting and resolving discrepancies. Focused on completing accurate and timely work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Finance Technician
United States Marine Corps
12.2020 - Current
- Maintained strong relationships with clients by providing exceptional customer service in resolving billing issues or inquiries.
- Self-motivated, with a strong sense of personal responsibility.
- Contributed to successful financial audits by preparing detailed supporting schedules and addressing auditor inquiries promptly.
- Processed daily financial transactions in support of finance team objectives.
- Pitched in to assist with special projects and additional tasks.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Ensured regulatory compliance by staying up-to-date on industry standards and applying best practices in daily operations.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
Ambassador
Jeni's Splendid Ice Creams LLC
09.2019 - 11.2020
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Greeted incoming customers and provided reliable, friendly customer service.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
Associate of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH12.2024
Skills
- Customer service and support
- Peer Mentoring
- Skilled in Integrated Automated Travel Systems and Marine Corps Total Force System
- Attention to Detail
- Certificate in DOD Financial Management
- Spanish Fluency
Certification
- Financial Management, Department of Defense - October 2023
Languages
Spanish
Native or Bilingual
Timeline
Finance Technician
United States Marine Corps
12.2020 - Current
Ambassador
Jeni's Splendid Ice Creams LLC
09.2019 - 11.2020
Associate of Science - Cybersecurity
Southern New Hampshire University