Marilyn Crosby, Ph.D,. MSN, MBA, RN

In current role as a Nurse Surveyor, with the Department of Health and Human Services, Health Quality Section:

• Investigate and inspect healthcare facilities for compliance with Medicare and state licensure requirements.
• responsibilities encompass a wide range of healthcare institutions that include acute care hospitals, psychiatric hospitals, free standing emergency rooms, ambulatory surgery centers, dialysis centers and birth centers.
• Patient complaints are addressed and a thorough investigation is completed and findings are shared with leadership.

As a nurse for the Department of Veterans affairs, assumed several roles within the organization that included the Prime Care Nurse Executive,

• Supervised 15 Nurse Managers across various areas, including ambulatory care clinics emergency department, cardiology, and nine community outpatient clinics.
• My responsibilities included overseeing nursing practice for bedside nurse, ensuring top-quality patient care was delivered, and fostering collaboration within various departments at Micheal E. DeBakey VA Medical Center.

My five year tenure at the South-Central VA Health Care Network

• As program manager, programs were created to assist young Veterans to readjust back into life after returning from the Iraqi war.
• This task encompassed implementing these programs within ten medical centers across five states.
• This included distribution and monitoring funds, strategic plans, training and creating special events and establishing regular communication and goals.
• Other programs that were created include Health Promotion and Disease Prevention, to address and prevent chronic disease and address mental health issues.
• Caregivers Group was also established to address needs of caregivers that assist and care for chronically ill Veterans.
• Pain Advisory Group addressed traditional and non-traditional treatment modalities for pain.
• These non-traditional methods such as chiropractic care and healing touch and yoga were not offered at all facilities but were being monitored for effectiveness.
• DVD was created to capture first hand experiences of Veterans across the network that could be shared with families and new patients.

As a research compliance nurses for the Michael E. DeBakey Veterans Administration

Hospital,

• Was responsible for performance improvement activities for 500+ human research protocols. This task encompassed, coordination of education and training through monthly meetings and quarterly audits for research protocols.
• Computed based research 101 course was created to assist research staff with training and orientation to research service.
• As a staff nurse and nurse manager for this organization, I worked in various areas within the facility, including the emergency department, critical care and spinal cord prior to moving into research and program management.

These experiences represent a fraction of my extensive career journey marked by leadership, dedication, and a continuous pursuit of excellence and creativity.