Marilyn De La Garza

• Supervise and ensure the safety and well-being of unaccompanied minors during domestic travel.
• Escort youth to airports, transportation hubs, shelters, and family reunification locations.
• Maintain constant supervision while providing emotional support and crisis intervention when needed.
• Communicate effectively with case managers, transportation staff, and receiving agencies to ensure smooth travel coordination.
• Monitor youth behavior and respond appropriately to emergencies or behavioral concerns.
• Ensure compliance with organizational policies, safety protocols, and confidentiality requirements.
• Complete travel documentation, incident reports, and required records accurately and on time.
• Assist youth with travel procedures, including check-in, security screening, and boarding.
• Promote a safe, respectful, and supportive environment throughout the travel process.

Build trust with youth by demonstrating patience, professionalism, and cultural sensitivity.

• Provided compassionate support to at-risk youth during travel, fostering a safe environment and enhancing their overall experience.
• Coordinated travel logistics for diverse groups, ensuring timely arrivals and smooth transitions, significantly reducing travel-related stress.
• Collaborated with team members to develop and implement safety protocols, resulting in improved compliance and heightened awareness among staff.
• Assessed travel routes and schedules for efficiency, optimizing travel times and minimizing delays, leading to smoother operations.
• Engaged with youth to promote positive behavior during trips, successfully cultivating a respectful atmosphere and enhancing group dynamics.

• Guide youth in behavior management, fostering positive coping strategies.
• Support academic growth for 8 youth, boosting educational success.
• Evaluate youth skills, prioritizing development needs.
• Build rapport with youth, ensuring a safe, nurturing environment.

• Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
• Processed cash register transactions by inputting product costs and giving back change.
• Collected payment for customer purchases.
• Solved complaints by customers and issued credits for returned merchandise.
• Assisted customers with locating items, answering questions and providing direction and service.
• Greeted all customers and provided prompt and friendly service.

• Maintained safe, nurturing environment for children and followed prescribed procedures for optimal care.
• Selected activities to reinforce learning and discovery and helped children develop personal interests.
• Observed signs of behavioral or emotional issues, alerting senior staff and parents of concerns.
• Maintained clean classroom, eating, and activity areas.
• Helped children practice good hygiene and provided potty training and diapering.
• Assisted children in overcoming inappropriate behavior, providing positive guidance and reinforcement.
• Communicated with parents regarding observations and concerns or to provide positive feedback.