Lucio Gonzalez
Brownsville,Texas
Summary
Dynamic Youth Care Worker with experience at Southwest Key Programs , skilled in behavior management and crisis intervention. Successfully developed programs enhancing mental health support, while fostering a positive environment. Adept at multitasking and providing exceptional customer service, ensuring youth receive vital resources and guidance for personal growth.
Also skilled at computers, Microsoft Excel, and World programs. Able to make trackers and automated world documents and a few years of experience as a server.
Overview
3
3
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs- Casa Padre
10.2021 - 02.2025
- Evaluated needs of youth and outlined measures to address.
- Completed clear and concise documentation of youth behavior and actions.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Substituted in absence of teachers during school hours.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Developed and implemented programs to support children's mental health and well-being.
- Documented data and completed accurate updates to case records.
Education
High School Diploma -
James Pace High School
314 W Los Ebanos Blvd, Brownsville, TX 7852006-2008
Skills
- Shelter arrangements
- Group and individual sessions
- Behavior management
- Mental health support
- Recreational activities
- Abuse identification
- Youth interviewing
- Youth supervision
- Youth intake
- Warning signs identification
- Facility patrolling
- Team member support
- Safe food handling
- Food safety
- Exceptional customer service
- Point of sale operation
- Sales techniques
- Server training
- Food sales and promotion
- Point of sale (POS) system operations
- Upselling techniques
- Positive and professional
- Multitasking and organization
- Item promotion
- Price memorization
- Problem-solving
- Multitasking
- Computer skills
- Friendly, positive attitude
- Advanced Excel
- Excel spreadsheets
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Youth Care Worker
Southwest Key Programs- Casa Padre
10.2021 - 02.2025
High School Diploma -
James Pace High School
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