Timothy Holterhaus
Brooksville,FL
Summary
Seasoned Youth Care Worker with a proven track record at Cypress Creek Juvenile Detention Center, adept in mental health support and crisis intervention. Excelled in enhancing academic success through parental workshops, while mastering group session facilitation and boundary setting. Demonstrated leadership in managing bar operations, significantly reducing costs and fostering customer loyalty.
Overview
12
12
years of professional experience
Work History
Youth Care Worker
Cypress Creek Juvenile Detention Center
Lacanto , FL
02.2024 - 10.2024
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Provided crisis intervention services during times of distress or emergency situations.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
Caregiver
Grandparents
The Villages, FL
07.2022 - 01.2024
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
Bartender Shift Manager, Event Organizer
Rustin Tap
Austin, TX
03.2019 - 07.2022
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Helped with booking concerts and festivals during crucial times (SXSW, ACL, ETC.) introducing new music.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new employees to perform duties.
Bartender Shift Manager
Kung Fu Saloon
Austin, TX
02.2018 - 04.2019
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
General Manager
Burnside's Tavern
Ausitn, TX
02.2013 - 02.2018
- Forecasted customer demand to set prices or credit terms for goods or services.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
Elgin High School
Elgin, IL05-2007
Skills
- Group and individual sessions
- Shelter arrangements
- Boundaries establishment
- Plan of action development
- Youth intake
- Mental health support
Timeline
Youth Care Worker
Cypress Creek Juvenile Detention Center
02.2024 - 10.2024
Caregiver
Grandparents
07.2022 - 01.2024
Bartender Shift Manager, Event Organizer
Rustin Tap
03.2019 - 07.2022
Bartender Shift Manager
Kung Fu Saloon
02.2018 - 04.2019
General Manager
Burnside's Tavern
02.2013 - 02.2018
High School Diploma -
Elgin High School
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