Marilyn Fernandez
Waterbury,CT
Summary
Courteous Passenger Service Agent boasting [Number] years of experience in customer service. Sound knowledge of operations and effective customer service strategies. Successful handling baggage, checking in passengers and conducting security screenings. Collaborative and friendly known to go extra mile to deliver customer satisfaction.
Overview
9
9
years of professional experience
Work History
Transportation Aide
Trinity Health Of New England/St. Mary’s Hospital
Waterbury , CT
2016.07 - Current
My job includes taking patients to and from test sights by wheelchair, stretcher, or bed. When a new admitted patient in the Emergency Department to the rooms i also take patients as well. Also when they are discharged I take them out to car or to their ride. I must provide safe transport and customer service to our patients.
Data Entry Specialist
International Tariff Management
Waterbury , CT
2013.05 - 2016.06
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
Education
High School Diploma -
Kennedy
Waterbury, CT06.1989
Skills
- Fare and Fee Calculations
- Security Screening
- Equipment Transportation
- Compassionate Care
- Patient Transporting
- Computer Terminal Operations
- Customer Service Management
- Critical Thinking
- Ramp Service
- Transportation Assistance
- Safety Behaviors
- Wheelchair Assistance
- Customer Service Standards
- Special Needs Clients
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Transportation Aide
Trinity Health Of New England/St. Mary’s Hospital
2016.07 - Current
Data Entry Specialist
International Tariff Management
2013.05 - 2016.06
High School Diploma -
Kennedy
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