Marilyn Gallagher
Summary
Experienced in revenue management and financial analysis in diverse and fast-paced settings. Leveraged analytical skills to streamline billing and collections processes for optimal revenue flow. Expertise in effective communication techniques and fostering teamwork to resolve financial discrepancies and enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Revenue Specialist II
DaVita Healthcare Partners
03.2022 - Current
- Reduced outstanding debts by implementing a proactive collections process and establishing strong relationships with clients.
- Sent appeal for denied claims, resulting in successful reimbursements from insurance companies.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with insurance policies.
- Reviewed and obtained insurance plan documents to verify charges were paid correctly, if so, adjusted off in accordance with DaVita guidelines.
Procedure Scheduler
Main Line Gastroenterology Associates
07.2021 - 02.2022
- Complete procedure screening packets for patients and collaborated with doctors, nurse practitioners, and medical assistants to ensure all procedures and office visits met patient needs
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Pharmacy Technician
CVS
08.2019 - 07.2021
- Contributed to patient outcomes and team goals by assisting with scheduling flu shots and guiding customers through COVID-19 testing and housing vaccines per CDC guidelines
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Retail Store Associate
CVS
10.2018 - 08.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Associate
Kohl's
08.2018 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Bakery Assistant
Sweet Freedom Bakery
02.2018 - 08.2018
- Processed on site and pre-payments, made store deposits, cash reconciliation, and followed store opening and closing procedures
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Education
Associate in Arts (AA) - Health Care Studies
Community College of Philadelphia
Philadelphia, PA10.2024
Certificate - Certified Professional Coding
AAPC
06-2025
GED -
Springfield High School
Springfield, PA01.2019
Skills
- Medical Terminology
- Insurance Verification
- Documentation Review
- HCPC, ICD, CPT Code Knowledge
- Accounts Receivable
- Microsoft 365 Proficiency
- Medical Claims Resolution
- Critical Thinking
Timeline
Revenue Specialist II
DaVita Healthcare Partners
03.2022 - Current
Procedure Scheduler
Main Line Gastroenterology Associates
07.2021 - 02.2022
Pharmacy Technician
CVS
08.2019 - 07.2021
Retail Store Associate
CVS
10.2018 - 08.2019
Sales Associate
Kohl's
08.2018 - 10.2018
Bakery Assistant
Sweet Freedom Bakery
02.2018 - 08.2018
Associate in Arts (AA) - Health Care Studies
Community College of Philadelphia
Certificate - Certified Professional Coding
AAPC
GED -
Springfield High School
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