Marilyn Guity
Acworth,Georgia
Summary
Knowledgeable Dental assistant with hands-on experience in dental assisting, focusing on patient care and support during dental procedures. Successfully assisted in various dental treatments, ensuring patient comfort and operational efficiency. Demonstrated expertise in dental radiography and maintaining sterile environments.
Overview
5
5
years of professional experience
Work History
Dental Assistant Extern
Nia Pediatric Dentistry And Family Orthodontics
03.2025 - 08.2025
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
- Assisted dentists in various procedures, resulting in efficient and smooth appointments.
- Provided exceptional customer service through empathetic listening skills while addressing patient concerns or fears about treatments effectively.
- Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
- Provided excellent chairside assistance, facilitating seamless dentist-patient interactions.
- Conducted thorough sterilization of instruments and equipment to maintain a safe environment for patients and staff.
- Enhanced patient satisfaction by providing top-notch dental care during externship.
- Contributed to team success by collaborating closely with dentists, hygienists, and administrative staff throughout the externship period.
- Prepared dental rooms and materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Accurately entered patient clinical data into computer to update charts.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Scheduled and confirmed patient appointments.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Dental Assistant Extern
Kidztown Dental
10.2024 - 12.2024
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed front desk duties efficiently including answering phones and greeting clients warmly upon arrival.
- Handled patient billing inquiries professionally, resolving concerns promptly while adhering to clinic policies confidently.
- Assisted dentists in various procedures, resulting in efficient and smooth appointments.
- Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
- Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
- Conducted thorough sterilization of instruments and equipment to maintain a safe environment for patients and staff.
- Contributed to team success by collaborating closely with dentists, hygienists, and administrative staff throughout the externship period.
- Prepared dental rooms and materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Accurately entered patient clinical data into computer to update charts.
- Monitored patient comfort and safety during dental procedures.
Customer Service Representative
TTEC
01.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
Sales Associate
JD Sports
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Footlocker.com Inc.
11.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed efficient cash register operations.
Education
Associate of Science - Interdisciplinary Studies
Chattahoochee Technical College
Marietta, GA05-2026
Dental Assisting Diploma
Chattahoochee Technical College
Marietta, GA12-2025
High School Diploma -
Woodstock High School
05-2022
Skills
- Patient record management
- Detail-oriented mindset
- Impression taking accuracy
- HIPAA compliance
- Time management capabilities
- Oral hygiene education
- Continuous learning attitude
- Infection control protocols
- Data entry proficiency
- Instrument sterilization
- Problem-solving abilities
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant Extern
Nia Pediatric Dentistry And Family Orthodontics
03.2025 - 08.2025
Dental Assistant Extern
Kidztown Dental
10.2024 - 12.2024
Customer Service Representative
TTEC
01.2023 - 12.2023
Sales Associate
JD Sports
05.2022 - 10.2022
Sales Associate
Footlocker.com Inc.
11.2020 - 12.2021
Associate of Science - Interdisciplinary Studies
Chattahoochee Technical College
Dental Assisting Diploma
Chattahoochee Technical College
High School Diploma -
Woodstock High School
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