Tiffany Hernandez
Shelbyville,KY
Summary
Personable and reliable, possessing strong organizational skills and solid understanding of dental procedures and patient care. Knowledgeable about dental terminology and sterilization techniques, with proficiency in administrative tasks and patient communication. Committed to contributing to positive clinical environment and ensuring optimal patient experiences.
Developed comprehensive patient care and administrative skills in clinical environment, seeking to transition to new field. Proficient in maintaining patient records and ensuring sterilization standards, with focus on effective communication and organization. Looking to leverage these transferrable skills into new role that values precision and patient interaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Assistant Extern
Fairbourn Family Dentistry
Shelbyville, KY
06.2026 - Current
- Assisted in patient preparation and comfort, ensuring a positive dental experience.
- Sterilized instruments and maintained cleanliness of treatment areas to comply with safety standards.
- Supported dentists during procedures by providing necessary tools and materials efficiently.
- Educated patients on post-operative care and oral hygiene practices to promote health awareness.
- Managed patient records accurately, contributing to streamlined office operations and improved communication.
- Collaborated with team members to enhance workflow efficiency in fast-paced clinical environment.
Customer Service Manager
Palermo's Italian Restaurant
Louisville, KY
07.2025 - Current
- Resolved customer inquiries and complaints efficiently through effective communication and problem-solving skills.
- Implemented training programs for new staff to enhance service quality and operational knowledge.
- Monitored customer feedback and collaborated with staff to improve service delivery strategies.
- Developed and maintained positive relationships with customers, promoting loyalty and repeat business.
Education
Certificate: Comprehensive Dental Assisting - Dental Assistant/EDDA
Medquest College
Louisville, KY10-2026
Skills
- HIPAA compliance
- Detail-oriented mindset
- Patient record management
- Decision-making
- Appointment scheduling expertise
- Communication and interpersonal skills
- Time management capabilities
- Infection control protocols
- Patient care excellence
- OSHA regulations
- Dental software fluency
- Instrument sterilization
Certification
EXPANDED DUTIES DENTAL ASSISTANT
KENTUCKY RADIATION TECHNIQUE
KENTUCKY RADIATION SAFETY
CPR - AMERICAN HEART ASSOCIATION (BLS)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant Extern
Fairbourn Family Dentistry
06.2026 - Current
Customer Service Manager
Palermo's Italian Restaurant
07.2025 - Current
Certificate: Comprehensive Dental Assisting - Dental Assistant/EDDA
Medquest College