Summary
Overview
Work History
Education
Skills
Community Service
Hobbies and Interests
Additionalteachingexperience
Timeline
Generic

Rhonda K. Davis

Rockwall,TX

Summary

Senior executive with a proven track record of achieving revenue, profit, and business growth across various sectors including governmental agencies, schools, consulting, and non-profit organizations. Customer-focused and performance-driven with exceptional interpersonal skills. Possessing over fourteen years of experience in operations and telecommunications management, project management, budget design, and high-volume data analysis. Demonstrating superior management and information technology skills, as well as strong fiscal acumen and excellent project management abilities. Known for problem-solving and leadership capabilities, with a keen ability to plan, execute projects, make decisions, and solve problems within time and budget constraints. Exhibiting excellent information systems management, leadership, teamwork, and client service skills. Education professional with a proven track record in leading academic institutions and driving educational excellence. Skilled at creating engaging learning environments and implementing strategic initiatives that align with institutional goals. Recognized for collaborative leadership and a results-driven approach that ensures adaptability and reliability in dynamic educational settings.

Overview

38
38
years of professional experience

Work History

Director OF Education, Senior Grant Writer CONSULTANT

Red River Career College, LLC
01.2021 - Current
  • Company Overview: Career College
  • Designs and implements educational programs directed at training the public
  • Aligns and writes for school grants and programs
  • Develops curriculum or content for classes, lectures, conferences, or other educational materials
  • Responsible for online platform delivery and curriculum development
  • Taught the following courses: AgriBusiness/Agriculture, Associate Business Manager (Six Sigma Processes, Cisco Security, Business Analytics, Technical Writing, Database Implementation)
  • Specializes in development of training programs for dislocated workers
  • Career College

president of network development, Chief of Operations

M&M Community Living Services
01.2009 - Current
  • Directly responsible for designing, developing, programming, maintaining and publishing operational reports utilized for decision making
  • Provided strategic, thought-leadership
  • Develop and monitor financial performance and profitability
  • Excellent negotiation, influencing, collaboration and listening skills
  • Proven ability to operate and effectively navigate in a highly complex, matrix environment
  • Ability to successfully negotiate complex internal operating environments with a high level of collaboration
  • Directly accountable for managing professional employees and supervisors
  • Directly responsible for new projects and project management
  • Implements and monitors all business initiatives
  • Responsible for Information Systems Management
  • Extensive utilization of databases (Microsoft Access and SQL) for data reporting
  • Proven experience and expertise in the healthcare market
  • Responsible for in-house training and documentation; advanced level of proficiency with MS Word, Excel, PowerPoint, VISIO, Access, Microsoft Project and Office 365
  • Develop and monitor complex budgets, forecast expenses and access funding streams to support operational needs; financial reporting and analysis
  • Responsible for ensuring Medicare and Medicaid compliance
  • Responsible for nutritional menu implementation

Executive Director, Chief OF Operations, director of operations and information Systems

North Texas Behavioral Health Authority
01.2004 - 01.2009
  • Company Overview: Dallas
  • Directly responsible for day-to-day business operations and finance management; contracts and budgets
  • Monitors and report on NorthSTAR performance, purchasing, expenditures and payroll activities
  • Evaluates staff performance and manages personnel functions
  • Interfaces daily with the Department of State Health Services and ValueOptions
  • Excellent knowledge of Generally Accepted Accounting Principles, Governmental Accounting Principles and Procedures, and Budgeting Practices and Procedures
  • Directs and oversees Finance Department
  • Establishes policies and procedures to support the agency’s vision for Mental Health awareness and best practices
  • Coordinates the implementation and management of NorthSTAR with the State in the areas of policy development, facilitating communication between the BHOs, provider and stakeholders for Behavioral Health including state hospitals for continuity of care
  • Provided county jails of a seven-county region under the Texas Commission on Jail Standard’s mandate a process to link clinical (individuals with previous MHMR) information between a state database system and the jails
  • Provided mental health training to all seven jails
  • Excellent knowledge of database scalability and reliability, business intelligence reporting
  • Facilitated jail diversion program for individuals with mental health needs
  • Oversees and effectively manage the regional operations of service and support areas; develop and monitor complex budgets, forecast expenses, and access funding streams to support operational needs
  • Experience working with regulatory bodies and ensuring high quality service delivery; excellence in communication and success in leading a diverse service and support team
  • Wrote database program for MHMR linkage, developed forms for processing, and provided training to all counties participating in the NorthSTAR project; managed training programs for seven-county region
  • Seven-county project management, management reports and statistical data analysis of NorthSTAR trends (NorthSTAR (mental/behavioral health) data warehouse) using Business Objects
  • Determine tasks, resources, time and costs required to accomplish the implementation of technical projects; budget management; management experience leading and supervising teams of highly technical people
  • Management of information technology systems across multiple sites; management of IP technology, in-house databases, LAN, WANS, video conferencing, T1’s, DS3’s, VoIP, networks and firewalls
  • Directly responsible for day-to-day business operations and staff management; contracts and budgets
  • Developed and directed the firm’s overall information technology strategy; IT program management and assurance
  • Provided leadership and managed a staff of direct reports in functional areas such as systems operations, LAN/WAN architecture, and hardware and software support; managed 24-Hour Network Data Center
  • Dallas

Director of Operations and information technology

ESTC, Inc.
01.1994 - 01.2004
  • Designed virtual school for on-line educational delivery; Blackboard Delivery System, SQL based
  • Have also designed on-line systems using Akiva, WebBoard
  • Designed complex database systems and wrote technical manuals; wrote successful grants for workforce training; designed successful workforce transition training programs
  • Secured corporate training accounts that included Chase Bank, American Express and Anthem Healthcare
  • Managed technology budget; planned, organized, controlled, and directed strategic planning of management information services
  • Recommended and implemented systems to address the modification, maintenance, administration, network security, infrastructure maintenance which includes issuing accounts, maintaining business continuity, network services, storage retention and resolving problems within the system
  • Planned, organized, and implemented long and short-term programs and activities designed to enhance assigned programs and services; identify resource needs related to assigned areas; analyze problems and provide timely and logical solutions

Reservist

United States Air Force (USAF)
01.1987 - 01.1993
  • Avionic Communications/Navigations (Certified Avionic Journeyman)

Education

Associates of Science - Emphasis in Computer Programming Languages

Richland College

Avionic Navigations Specialist/Certified Avionic Journeyman -

USAF Community College

Bachelors - Legal Studies

Expert Solutions Technical College

Bachelors - Organizational Leadership

Texas A&M, Commerce

MBA - Master of Network and Communications Management

Keller Graduate School of DeVry University

Master of Science - Agricultural Science with emphasis in Food Production and Processing

Texas A&M University, Commerce

Certificate - Mediation Certificate

SMU

Juris Doctor -

NE University, Davis School of Law

Business Doctoral Studies -

Walden University

Skills

  • Collaborative learning
  • Accreditation compliance
  • Educational leadership
  • Curriculum mapping

Community Service

City Commissioner, Planning and Zoning Commission, 2011-2019, 2017-2019

Hobbies and Interests

  • Farming
  • Gourmet Cooking

Additionalteachingexperience

Part Time Director of Education/Instructor, New Era Training Center, Inc., 2008-2021, Develops curriculum for online instructional delivery through Office 365., Teaches Project Management (PMP), Business Objects, Online Paralegal Studies, Business Analytics, Computer Network Technician—Cisco Series (Security) and Associate Business Manager Six Sigma Studies.

Timeline

Director OF Education, Senior Grant Writer CONSULTANT

Red River Career College, LLC
01.2021 - Current

president of network development, Chief of Operations

M&M Community Living Services
01.2009 - Current

Executive Director, Chief OF Operations, director of operations and information Systems

North Texas Behavioral Health Authority
01.2004 - 01.2009

Director of Operations and information technology

ESTC, Inc.
01.1994 - 01.2004

Reservist

United States Air Force (USAF)
01.1987 - 01.1993

Avionic Navigations Specialist/Certified Avionic Journeyman -

USAF Community College

Bachelors - Legal Studies

Expert Solutions Technical College

Bachelors - Organizational Leadership

Texas A&M, Commerce

MBA - Master of Network and Communications Management

Keller Graduate School of DeVry University

Master of Science - Agricultural Science with emphasis in Food Production and Processing

Texas A&M University, Commerce

Certificate - Mediation Certificate

SMU

Juris Doctor -

NE University, Davis School of Law

Business Doctoral Studies -

Walden University

Associates of Science - Emphasis in Computer Programming Languages

Richland College
Rhonda K. Davis