Siarah King
Rockwall,TX
Summary
Dynamic Licensed Insurance Agent with a proven track record at Progressive Insurance, excelling in policy analysis and compliance. Expert in document formatting and data verification, I consistently enhance accuracy and efficiency. Adept at managing high-volume workloads while delivering exceptional customer service and maintaining meticulous records.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Progressive Insurance
Rockwall, TX
09.2024 - Current
- Review, revise, and process policy documentation while ensuring accuracy and regulatory compliance.
- Format and maintain detailed policy records using standardized templates.
- Apply quality-control standards prior to submission or approval.
- Identify discrepancies in documentation and resolve issues efficiently.
- Manage high-volume workloads while meeting productivity benchmarks.
Auto Insurance Agent
USAA
Rockwall, TX
01.2024 - 09.2024
- Audited customer records and policy documents for accuracy and compliance.
- Compared policy versions to identify discrepancies and apply corrections.
- Maintained detailed documentation of policy updates.
- Followed strict procedural and ethical standards.
Licensed Health Insurance Agent
Ambetter Health
Rockwall, TX
07.2023 - 12.2023
- Reviewed and updated insurance documentation reflecting qualifying life events.
- Verified customer data for accuracy across systems.
- Maintained organized records of policy changes.
Credit Card Customer Service Representative
Capital One
Rockwall, TX
07.2022 - 03.2023
- Reviewed and maintained customer account documentation with high accuracy.
- Analyzed reports to identify inconsistencies and trends.
- Ensured documentation met internal quality standards.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY01.2017
Some College (No Degree) - Liberal Arts
College of Staten Island – City University of New York
Staten Island, NYSkills
- Microsoft Word and Excel
- PDF creation and editing
- Document formatting and cleanup
- Version control and compliance
- Data analysis and verification
- Structured tables and pivot tables
- Presentation design and formatting
- Content organization
- Policy analysis
- Customer account management
Certification
Licensed Life, Health, Property & Casualty Insurance Agent, 20833513
Timeline
Licensed Insurance Agent
Progressive Insurance
09.2024 - Current
Auto Insurance Agent
USAA
01.2024 - 09.2024
Licensed Health Insurance Agent
Ambetter Health
07.2023 - 12.2023
Credit Card Customer Service Representative
Capital One
07.2022 - 03.2023
High School Diploma -
New Utrecht High School
Some College (No Degree) - Liberal Arts
College of Staten Island – City University of New York