Marilyn Martinez
Newtown,CT
Summary
Dynamic leader with a proven track record at Ravago Americas, specializing in operational excellence and fostering customer focus. Expert in driving data-driven decisions, streamlining workflows, and mentoring future leaders. Experienced in cross-functional team collaboration and service delivery, embodying business process mapping and operational improvement.
Overview
2025
2025
years of professional experience
Work History
Process Owner
Ravago Americas
- Provided team leadership and direction, fostering a culture of collaboration and continuous improvement.
- Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
- Developed strong cross-functional relationships to ensure seamless communication among departments.
Project & Data Integrity Manager
Ravago Americas
03.2010 - Current
- Successfully manage multiple projects within established timeframes.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximize performance by monitoring daily activities and mentoring team members.
- Develop and maintain relationships with internal customers through frequent and effective communication.
- Mentor junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Lead cross-functional teams to achieve project goals, fostering collaboration and innovation.
Education
Certificate - Project Management 360
ECornell
Ithaca, NYBachelor of Arts - Spanish
The University of Virginia
Charlottesville, VA01-1987
Skills
- Operational excellence
- Data-driven decision making
- Customer focus
- Process documentation
- Business process mapping
Languages
Spanish
Native or Bilingual
Timeline
Project & Data Integrity Manager
Ravago Americas
03.2010 - Current
Process Owner
Ravago Americas
Certificate - Project Management 360
ECornell
Bachelor of Arts - Spanish
The University of Virginia
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