MARILYN OYER
Kingsley
Summary
Able to build strong relationships with customers and patients by addressing their unique requirements., Oversaw financial transactions, payroll and ensured accuracy in daily operations.,Served as a resource for training new hires and enhancing team performance.
Overview
7
7
years of professional experience
Work History
CNA
Grand Traverse Pavilions
Traverse City, MI
01.2025 - Current
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing communication and workflow efficiency.
- Monitored vital signs and reported changes promptly to the healthcare team, improving patient response times.
- Implemented infection control protocols to maintain a safe environment for residents and staff alike.
- Trained new CNA staff on best practices and operational procedures, fostering a collaborative work culture.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
In-Home Nanny
Stone Aviation
Traverse City, MI
06.2023 - 04.2024
- Developed and implemented daily educational activities tailored to children's developmental needs.
- Established a structured routine promoting social skills and emotional growth in children.
- Communicated effectively with parents regarding children's progress, challenges, and achievements.
- Collaborated with the family to create a nurturing and safe environment for children.
Barista Trainer
Target
Traverse City, MI
11.2020 - 06.2023
- Greeted guests with a pleasant smile and superior customer service.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas, and making orders.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Enthusiastically engaged customers during busy periods to keep the mood light and fun.
Crew Member
Wares Bro’s
Traverse City, MI
07.2020 - 10.2020
- Wiped down tables and equipment, and swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen, and restrooms neat and clean throughout the shift.
- Entered orders into a computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Lifeguard
Grand Traverse Resort and Spa
Traverse City, MI
12.2019 - 10.2020
- Kept watching over swimmers to respond quickly to distressed situations.
- Maintained a neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Shift Leader
Timber Ridge Farm
Traverse City, MI
04.2019 - 02.2020
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Upheld company standards and compliance requirements for operations.
Education
Associate of Arts - Elementary Education
Northwestern Michigan College
Traverse City, MIundefined
Grand Valley State University
Allendale, MI06.2026
High School Diploma - undefined
Central High School
Traverse City, MI05.2021
Skills
- Assisted in leadership development programs to prepare emerging leaders
- Supported management in strategic consultation methods to improve team effectiveness
- Organized tasks efficiently to optimize productivity
- Demonstrated compassion and empathy in team interactions
- Maintained meticulous attention to detail in all projects
- Applied complex problem-solving skills to address challenges
Timeline
CNA
Grand Traverse Pavilions
01.2025 - Current
In-Home Nanny
Stone Aviation
06.2023 - 04.2024
Barista Trainer
Target
11.2020 - 06.2023
Crew Member
Wares Bro’s
07.2020 - 10.2020
Lifeguard
Grand Traverse Resort and Spa
12.2019 - 10.2020
Shift Leader
Timber Ridge Farm
04.2019 - 02.2020
Associate of Arts - Elementary Education
Northwestern Michigan College
undefined
Grand Valley State University
High School Diploma - undefined
Central High School