Marilyn Rugova
Overland Park,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
28
28
years of professional experience
Work History
RC's restaurant
Martin City, MO
05.2022 - 02.2023
- Call
- Server
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Restaurant Entrepreneur
Santa, Fe Cafe
Overland Park, KS
09.2004 - 03.2022
- Developed and updated website and social media profile pages to market [Product or Service]
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth
- Set pricing structures according to market analytics and emerging trends.
CNA
Menorah Medical Center
Overland Park, KS
06.2019 - 12.2021
- Patient care tech assisting with patient care and daily needs
Server Trainer
Le Peep Cafe
Overland Park, KS
09.1994 - 08.2004
- Provided exceptional service to high volume of daily customers
- Instructed new staff members on food handling procedures and service techniques
- Educated waiters on menu, memorization strategies and how to convey information clearly
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Education
Associates - Accounting Accounting And Business Management
Wright Business School
05.1994
High School Diploma -
Southwest High School
08.1974
Skills
- Check Payment Processing
- Point of Sale (POS)
- Price Memorization
- Buffet Setup and Takedown
- Effective Customer Upselling
- High-Volume Dining
- Food Safety Understanding
- Food Inspection
- Dining Customer Service
Timeline
RC's restaurant
05.2022 - 02.2023
CNA
Menorah Medical Center
06.2019 - 12.2021
Restaurant Entrepreneur
Santa, Fe Cafe
09.2004 - 03.2022
Server Trainer
Le Peep Cafe
09.1994 - 08.2004
Associates - Accounting Accounting And Business Management
Wright Business School
High School Diploma -
Southwest High School
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