Summary
Overview
Work History
Education
Skills
Languages
Generic
Marilyn Sites

Marilyn Sites

Gold Canyon,AZ

Summary

Proven leader in healthcare management, adept at fostering high-performance teams and streamlining operations for efficiency. At SUNY Stonybrook Medical Center, I enhanced team collaboration and significantly improved client satisfaction through effective communication and problem-solving skills. Skilled in HIPAA compliance and budget planning, my strategic approach has consistently delivered results, optimizing resources and boosting productivity.

Overview

12
12
years of professional experience

Work History

Assistant Healthcare Administrator

Dept. of Surgery
08.1997 - 12.2000
  • Managed Surgery personnel
  • Assisted with budget preparation
  • Brought on new personnel including Surgeons (ie personnel Human Resources packages)
  • Completed secretarial evaluations
  • Prepared Associate Professor’s packages
  • Interviewed secretarial personnel

Acting Director of Transport

SUNY Stonybrook Medical Center
07.1996 - 07.1997
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Supervisor of Distribution Operations

SUNY Stony Brook Medical Center
05.1993 - 06.1996
  • Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
  • Improved distribution efficiency by streamlining processes and implementing innovative solutions.
  • Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
  • Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
  • Reduced order processing time through effective supervision of team members and workflow optimization.
  • Maintained a safe work environment, conducting regular safety training sessions for staff.
  • Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
  • Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
  • Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
  • Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
  • Optimized warehouse layout to maximize storage capacity while maintaining easy access to products for efficient picking and packing processes.
  • Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
  • Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
  • Generated valuable insights from analyzing key performance indicators, leading to continuous process improvements and increased efficiency.
  • Implemented cost-saving measures without compromising operational efficiency or customer satisfaction levels.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Built and maintained relationships with key suppliers and customers to support seamless operations.
  • Increased client retention by providing superior customer service.
  • Cultivated member loyalty by delivering flawless service to foster client retention.
  • Organized financial reporting, scheduling and inventory systems to enhance productivity.
  • Documented safety action plans, quality initiatives and team performance into computer system.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Developed and maintained knowledgeable and productive team of employees.
  • Integrated warehouse operations with existing and new business processes.

Receiving and Stores Secretary

SUNY Stony Brook University
03.1989 - 04.1993
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.

Education

Diploma -

Deer Park High School
Deer Park, NY

None -

New York Institute of Technology
Old Westbury, NY

Skills

  • Healthcare management
  • Quality Improvement
  • Healthcare compliance
  • Human Resources mgmt
  • Staff Training and Development
  • Operations Management
  • Organizational Development
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Employee Supervision
  • Self Motivation
  • Interpersonal Skills
  • Problem Identification
  • Employee Recruitment and Hiring
  • Staff Management
  • Interpersonal Communication
  • Employee Performance Evaluations
  • Staff Supervision
  • Written Communication
  • Professional Demeanor
  • Budget Planning
  • Budget Development
  • Personnel Recruitment

Languages

Spanish, English
Elementary

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Marilyn Sites