Marilyn Vazquez
Whittier,CA
Summary
Customer-focused sales professional with 10+ years of experience delivering exceptional service in fast-paced, high-volume environments. Proven ability to build rapport with customers, identify their needs, recommend products, and create positive shopping experiences that encourage repeat business. Experienced handling cash transactions, operating POS systems, maintaining organized work areas, and collaborating with team members to achieve sales and service goals. Passionate about the Western lifestyle with a genuine appreciation for Western apparel, cowboy boots, and horseback riding, bringing authentic enthusiasm when helping customers find products that fit their style and needs.
Overview
11
11
years of professional experience
Work History
Server
McCormick & Schmick's
Anaheim, CA
03.2026 - Current
- Deliver exceptional customer service while managing multiple guests in a fast-paced environment.
- Cultivated customer relationships through tailored menu and beverage recommendations.
- Boosted sales via personalized recommendations and suggestive selling techniques.
- Process cash and credit card transactions accurately using POS systems.
- Maintain clean, organized work areas while supporting team members during high-volume shifts.
- Supported private events and large parties by delivering attentive, detail-oriented service.
Server
Griffin's Bar & Grill
Brea, CA
08.2024 - 03.2026
- Delivered friendly, attentive service that encouraged repeat customers.
- Recommended menu items and beverages based on customer preferences to increase sales.
- Trained new team members on customer service standards and POS procedures.
- Maintained clean and organized work areas while supporting coworkers during busy shifts.
- Adapted quickly to changing customer needs in a fast-paced environment.
Server
Lucille's Smokehouse BBQ
Rosemead, CA
02.2020 - 08.2024
- Built strong customer relationships through friendly, personalized service.
- Consistently ranked among top team members in suggestive sales of beverages, appetizers, and desserts.
- Processed customer payments accurately and efficiently.
- Assisted with stocking supplies, completing side work, and maintaining a clean, organized restaurant.
- Worked collaboratively with team members to provide an exceptional guest experience.
Server
California Grill
Whittier, CA
01.2016 - 02.2020
- Delivered outstanding customer service in a high-volume restaurant.
- Managed multiple priorities while maintaining professionalism and efficiency.
- Built loyalty with returning guests through personalized service.
- Assisted in training new employees on service standards and daily operations.
Education
California High School
Whittier, CAAssociates Diagnostic Medical Sonography -
CBD College
Los Angeles, CASkills
- Customer Service & Relationship Building
- Retail Sales & Product Recommendations
- Upselling & Cross-Selling
- Cash Handling & POS Systems
- Team Collaboration
- Inventory Awareness
- Stocking & Merchandising Support
- Store Organization & Cleanliness
- Professional Communication
- Fast-Paced Multitasking
- Flexible Scheduling
- Problem Solving
Hobbies and Interests
- Western Fashion & Apparel
- Horseback Riding
- Outdoor Recreation
- Building Positive Customer Relationships
Additional Qualifications
- Western Fashion & Apparel
- Horseback Riding
- Outdoor Recreation
- Building Positive Customer Relationships
Timeline
Server
McCormick & Schmick's
03.2026 - Current
Server
Griffin's Bar & Grill
08.2024 - 03.2026
Server
Lucille's Smokehouse BBQ
02.2020 - 08.2024
Server
California Grill
01.2016 - 02.2020
California High School
Associates Diagnostic Medical Sonography -
CBD College