Marilyn Veronica
Los Angeles
Summary
Motivated and adaptable professional with a diverse skill set, including strong communication, problem-solving, and organizational abilities. Adept at quickly learning new concepts and thriving in fast-paced environments. Seeking to contribute my talents in a dynamic team setting where I can support company growth while developing my career further.
Overview
4
4
years of professional experience
Work History
Case Manager
The Salvation Army
Los Angeles, CA
09.2024 - Current
- Managed a caseload of individuals and families, providing case management services to help them secure permanent housing.
- Conducted comprehensive assessments and gathered essential data to track client progress.
- Collaborated with local agencies, housing authorities, and service providers to ensure successful transitions into permanent housing.
- Demonstrated strong communication, organizational, and problem-solving skills in a fast-paced, high-stress environment.
- Utilized empathy and cultural sensitivity to support diverse populations in navigating challenges, skills that align with curatorial work in promoting accessibility and inclusivity in art spaces.
Behavior Technician
Behavior Frontiers
Los Angeles, CA
02.2024 - 06.2024
- Worked with children on the autism spectrum, implementing individualized behavior intervention plans under the guidance of Board Certified Behavior Analysts (BCBAs).
- Collected and analyzed data to track behavioral progress and implemented strategies to improve social, communication, and adaptive behaviors.
- Supported children in both home and community settings, fostering a nurturing environment for skill development and emotional growth.
- Developed strong interpersonal communication skills by building relationships with families and collaborating with a multidisciplinary team.
Key Holder
Cotton On Group
Cerritos, CA
11.2021 - 12.2022
- Managed store operations ensuring optimal inventory levels and product availability.
- Trained and mentored new staff on customer service standards and operational procedures.
- Collaborated with management to implement promotional activities increasing customer engagement.
- Coordinated stock replenishment efforts maintaining efficient workflow throughout the store.
Education
Bachelor of Arts - Health Communication
California State University, Los Angeles
Los Angeles, CA05.2025
Skills
- Research & Data Collection: Strong ability to gather, analyze, and organize information effectively
- Communication: Excellent written and verbal communication skills, honed through case management, client interactions, and behavior therapy
- Behavioral Intervention: Experience implementing individualized behavior plans and collecting data for children on the autism spectrum
- Organization & Case Management: Skilled in managing multiple cases, tracking progress, and maintaining detailed records in a fast-paced environment
- Problem-Solving & Empathy: Experienced in providing client-centered solutions, fostering relationships, and resolving conflicts with a compassionate approach
- Team Collaboration: Able to work effectively within multidisciplinary teams, including collaborating with other professionals such as BCBAs, housing authorities, and service providers
- Microsoft Office Suite: Advanced knowledge of Word, Excel, PowerPoint, and Outlook for communication, data analysis, and document preparation
- HMIS Database: Proficient in utilizing the Homeless Management Information System (HMIS) for client data management, case tracking, and reporting
LANGUAGES
English: Fluent (Written and Spoken)
Spanish: Fluent (Written and Spoken)
French: Beginner (Written and Spoken)
PUBLICATIONS
- "Perspectives on the American Dream: A Qualitative Study of College Students" Senior Capstone Project | California State University, Los Angeles | 2025
- Conducted in-depth qualitative research exploring college students' views on the American Dream.
- The study culminated in a 25-page paper analyzing key themes and offering insights into student perspectives on societal values and aspirations.
Timeline
Case Manager
The Salvation Army
09.2024 - Current
Behavior Technician
Behavior Frontiers
02.2024 - 06.2024
Key Holder
Cotton On Group
11.2021 - 12.2022
Bachelor of Arts - Health Communication
California State University, Los Angeles