Marilynn Agostino
Cheektowaga,NY
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Waitressing, Hostess,Dishwasher Assistant
Denny's Restaurants Franchise Association
Cheektowaga, New York
01.2023 - 03.2024
- Greeted visitors, clients and guests in a professional manner.
- Developed positive relationships with internal customers through effective communication techniques.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted guests and vendors to assist in navigating space.
- Answered phones and routed voicemails to respective employees.
- Broke down boxes for garbage and recycling.
- Assisted with set up for social events and food deliveries.
- Seated customers took food orders delivered food and drinks in a timely manner
- Cashed customers out after they finished eating
- Hostess job
Customer Service Cashier and Cook
Just Pizza
Cheektowaga, New York
01.2021 - 09.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Answered Phones and took orders
Home Health Aide
Freedom Care
Buffalo, New York
05.2017 - 03.2020
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Doing Laundry washing Drying Folding and putting it away
Home Health Aide
Independent living center of WNY
Buffalo, New York
01.2014 - 04.2017
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Cleaner
Albright Knox Art Gallery
Buffalo, New York
01.1998 - 10.2000
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Education
High School Diploma -
Red Bank Regional High
Red Bank, NJ05-1985
Skills
- Verbal and written communication
- Call reception
- Positive and professional
- Reliability
- Problem-solving abilities
- Problem-solving aptitude
- Multitasking Abilities
- Time management abilities
- Customer Service
- Proofreading
- Conflict Resolution
- Team building
- Multitasking
- Adaptability
Certification
Microsoft 365 Personal or Family Subscription, 01/01/00
Languages
English
Timeline
Waitressing, Hostess,Dishwasher Assistant
Denny's Restaurants Franchise Association
01.2023 - 03.2024
Customer Service Cashier and Cook
Just Pizza
01.2021 - 09.2023
Home Health Aide
Freedom Care
05.2017 - 03.2020
Home Health Aide
Independent living center of WNY
01.2014 - 04.2017
Cleaner
Albright Knox Art Gallery
01.1998 - 10.2000
High School Diploma -
Red Bank Regional High