Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
9
9
years of professional experience
Work History
Permit Specialist
Art plumbing AC & Electric
Coral Springs, United States
09.2021 - 07.2024
Processed permit applications efficiently and accurately
Reviewed and verified all required documentation for permit approval
Communicated effectively with clients, contractors, and government agencies regarding permit status and requirements
Maintained up-to-date knowledge of building codes and regulations
Ensured compliance with all relevant laws and regulations throughout the permitting process
Trained all new hires on how to use the company's system Service Titan
Scheduled inspections with the city's building department
Weekly reports on all coordinators KPIs.
Assistant Project Manager
Advanced Power Technologies
Pompano Beach, United States
10.2020 - 09.2021
Managed project timelines and deadlines to ensure on-time delivery
Coordinated with cross-functional teams to achieve project goals.
Identified and resolved project issues to prevent delays.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Supported timely project delivery by proactively identifying risks and developing mitigation plans.
Led team meetings to assess project progress and plan appropriately to meet delivery targets.
Documented project progress to fulfill project requirements and establish traceability.
Service & Project Assistant Manager
Paramount service & Maintenance
Doral, United States
07.2018 - 04.2020
Used fleet matice to keep track of all company vehicles and routes
Dispatch all techs to each service call
Primary contact between customer and the company.
Prepared all work orders daily and submitted all project installation requirements daily to customer pm.
Maintaining customer relationships and improving response and completion of each project.
Inspecting rental equipment on return, looking for any damage and returning deposits.
Completed multiple tasks simultaneously to optimize project completion.
Service Coordinator
Nilo Electric Repairs Inc
Medley, Fl, United States
10.2015 - 07.2018
First point of contact for customers
Responded to all Incoming calls and scheduled service maintenances as needed
Develop and implement customer service routines and processes for employees
Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services.
Maintained accurate records of all service activities, facilitating smooth communication between clients.
Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
Coordinated and monitored service activities to confirm work met all requirements.
Communicated with clients and service providers to provide updates on work progress.