Marin Binkowski
Burnsville,MN
Summary
Detail-oriented professional with over 9 years in service and operations management. Committed to enhancing customer satisfaction through effective team collaboration and conflict resolution, while maintaining organized and efficient environments. Proven track record in managing events and supervising staff to foster a welcoming atmosphere.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Recovery and Member Experience Specialist
Los Campeones Gym
Burnsville, Minnesota
10.2025 - Current
- Educated clients on personalized recovery protocols, improving adherence to treatment plans
- Guided members in safe and effective use of recovery equipment, enhancing their overall recovery experience
- Managed membership enrollments, renewals, and client onboarding
- Maintained recovery areas and ensured equipment cleanliness and readiness
- Coordinated and hosted events and promotions with wellness community, fostering engagement and community awareness
Restaurant Server & Lead Event Server
Pinstripes
Edina, USA
11.2023 - Current
- Trained servers on service techniques and company policy compliance to elevate customer experience
- Oversaw event flow, confirming compliance with client expectations and resolving service issues
- Coordinated logistics for events, ensuring seamless execution of all activities
- Streamlined workflow by fostering effective communication among team members
- Maintained organized and clean environments to support high-quality event and dining services
Head Front Desk Associate
Iron Alliance Gym
Burnsville, USA
05.2023 - Current
- Coordinated front desk operations, ensuring efficient check-ins and prompt responses to membership inquiries
- Enforced company policies to enhance customer experience while fostering a welcoming, safe, and organized environment
- Facilitated member engagement by upselling services and merchandise to enhance overall satisfaction
- Managed inventory of cleaning supplies and coordinated staff scheduling to maintain smooth operations
- Collaborated with design teams to create engaging visual content for campaigns
Body Sculpting Technician
Bodytechs Rx
Richfield, USA
05.2024 - 10.2024
- Delivered wellness services, ensuring safety and sanitation compliance to enhance client satisfaction
- Coached clients one-on-one to support and motivate healthy lifestyle changes
- Educated clients on services and products, increasing awareness and engagement
- Maintained accurate client records and supported a clean, organized studio space
Facility Operations Supervisor
Life Time
Lakeville, USA
10.2019 - 03.2023
- Supervised daily operations to maintain compliance with safety and company standards
- Managed facility cleanliness and waste reduction while enhancing staff performance
- Conducted inspections and monitored inventory to implement effective organizational systems
- Trained staff on safety, emergency readiness, and service protocols
Cafe Supervisor
Life Time
Lakeville, USA
09.2017 - 06.2020
- Led staff in food preparation and service, focusing on quality and operational efficiency
- Maintained compliance with health and safety standards within a fast-paced environment
- Managed inventory and supply, minimizing waste and controlling costs
- Verified accuracy of marketing signage and promotions to boost customer engagement
Education
Exercise Science - Nutrition
Normandale Community College
Bloomington, MNExercise Science -
Lane Community College
Eugene, ORSkills
- Wellness event planning
- Customer service
- Attention to detail
- Team collaboration
- Conflict resolution
- Exceptional communication
- Relationship building
- Performance improvement
Certification
- NASM Certified Personal Trainer, 01/01/24 - Present
- Certified Emergency Medical Responder, 01/01/21 - Present
- CPR and AED Certified, 01/01/24 - Present
Timeline
Recovery and Member Experience Specialist
Los Campeones Gym
10.2025 - Current
Body Sculpting Technician
Bodytechs Rx
05.2024 - 10.2024
Restaurant Server & Lead Event Server
Pinstripes
11.2023 - Current
Head Front Desk Associate
Iron Alliance Gym
05.2023 - Current
Facility Operations Supervisor
Life Time
10.2019 - 03.2023
Cafe Supervisor
Life Time
09.2017 - 06.2020
Exercise Science - Nutrition
Normandale Community College
Exercise Science -
Lane Community College