Marin Cooke
Seattle
Summary
Adaptable and dynamic professional with a proven track record at Tapster and Steepologie, excelling in customer service and beverage preparation. Developed strong interpersonal communication skills and team collaboration. Demonstrated ability to thrive in fast-paced environments while maintaining attention to detail and quality. Ambitious to transition into a new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Bar Staff Member
Tapster
10.2023 - Current
- Assisted customers with a swift explanation of our taproom and a friendly step-by-step guide of how to use our pour wall.
- Consistently collaborated with team members to ensure smooth service through peak hours, large events and weekends, during both busy and slow seasons.
- Demonstrated knowledge of various beverages, confidently providing information and recommendations based on customer preferences.
- Developed rapport with regular patrons, increasing repeat customers, loyalty and recommendations of our services.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment for customers and employees.
Loose Leaf Tea Salesperson
Steepologie
11.2021 - 04.2023
- Kindly greeted customers to ascertain what each customer wants or needs.
- Recommended, selected, and helped locate loose leaf teas based on the customers' desires.
- Swiftly measured and recorded necessary information about the tea to prepare for purchase.
- Efficiently prepared hot-tea drinks for customers adjusted upon their request.
- Operated an e-commerce platform, computing sales, processing payments, and troubleshooting technological issues.
- Inventoried stock and requisitioned new stock.
Education
Associate of Arts -
North Seattle College
Seattle, WA06-2024
Skills
- Customer Service Oriented
- Interpersonal Communication
- Food & Beverage Preparation
- Effective Multitasking
- POS System Management
- Team Collaboration
- Comprehensive Product Knowledge
- Maintaining Hygiene Standards
Timeline
Bar Staff Member
Tapster
10.2023 - Current
Loose Leaf Tea Salesperson
Steepologie
11.2021 - 04.2023
Associate of Arts -
North Seattle College
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