Marin Komathas
Hamilton Square,NJ
Summary
Results-driven Product Owner/Product Manager with a BSc in Information Technology and proven expertise in leading product development teams. Skilled in agile methodologies, stakeholder management, and product lifecycle management, delivering strategic solutions that align with market demands. Adept at translating technical requirements into impactful products while enhancing user experience and fostering team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Owner/ Product Manager
Dialog Axiata PLC
09.2021 - 08.2025
- Aligned product vision and strategy with overall company goals for growth.
- Conducted market analysis to identify opportunities for new value-added services.
- Defined product roadmap and prioritized features based on customer and market needs.
- Maintained a prioritized product backlog with user stories and acceptance criteria.
- Cultivated relationships with stakeholders to gather feedback for informed product decisions.
- Communicated product updates and progress effectively to all stakeholders involved.
Digital Operations Manager
Outstanding Song Creators Association
04.2021 - 07.2022
- Ensured compliance with international standards for member database setup and work registration.
- Delivered consistently accurate member database and work registration management across multiple platforms.
- Coordinated with YouTube to establish effective copyright management systems for digital content.
- Facilitated communication between internal teams and YouTube to streamline copyright dispute resolutions.
- Monitored updates in copyright policies to maintain alignment with industry standards.
- Conducted regular audits of member database to ensure data integrity and accuracy.
- Implemented training sessions for staff on best practices in database management and copyright compliance.
Business Analyst
Ideamart - Dialog Axiata PLC
02.2020 - 02.2021
- Supported project execution by assisting product managers with planning and scheduling.
- Conducted outreach programs while managing partner account relationships and governance.
- Performed data analysis to identify trends and insights for informed decision-making.
- Documented business processes and developed flowcharts to highlight improvement areas.
- Designed test cases and coordinated user acceptance testing with end users.
- Engaged in training workshops to enhance business analysis skills and industry knowledge.
Trainee Banking Assistant
Nations Trust Bank
08.2016 - 12.2016
- Resolved customer issues effectively by providing accurate information on bank products.
- Ensured smooth transactions by accurately handling deposits, withdrawals, and transfers daily.
- Balanced cash drawers consistently at each shift's end, maintaining accurate financial records.
- Loaded teller machines efficiently, ensuring continuous availability and operational readiness.
- Supported branch operations through precise filing, data entry, and maintenance tasks.
- Complied with bank procedures to guarantee secure and efficient customer service handling.
Education
BSc - Information Technology
University of Sri Jayawardenapura
NugegodaAdvance Diploma - Business Management
National Institute of Business Management
Colombo 07General Certificate of Examination (Advanced level) - Maths Stream
Vavuniya Rambakulam Girls Maha Vidyalaya
General Certificate of Examination (Ordinary Level) - English Medium
Vavuniya Rambakulam Girls Maha Vidyalaya
Skills
- Database management
- Javascript
- Visual Studio
- MySQL
- Strategic leadership
- Cross-functional teamwork
- Problem solving
- Reporting and data interpretation
- Knowledge of telecommunications systems
- Product lifecycle management
- User acceptance testing
- Stakeholder relationship management
- Agile project management
- Innovative thinking
- Market research analysis
- Database management
- understanding of tools like JIRA, Trello, Figma,Productboard
Accomplishments
- Collaborated with cross-functional engineering, marketing, and sales teams to deliver value-added services ahead of schedule, reducing time-to-market by 10%
- Spearheaded the launch of three new value-added services (VAS)(THINA,Roopahala,Helakuru), exceeding GTM revenue targets by 20% in 2024 and first quater of 2025.
- Led the initiative to analyze root causes of recurring customer pain points, defining a product roadmap focused on improvements that increased user retention.
- Reduced customer complaints regarding key features by 25% through proactive identification, prioritization, and resolution of core issues.
- Improved the product’s overall quality score (or customer satisfaction score/NPS) by implementing a structured feedback loop between customer support and the development team.
Certification
- Certified scrum product owner - Scrum alliance
- IBM AI Product Manager Professional Certificate - Coursera
- AWS Cloud Practitioner Certification Specialization - Coursera
- Software Product Management Specialization - University of alberta -Coursera
- BCS certificate in Agile
- Data citizen bronze training - Data science academy
- Advance certificate in business management-Nation institute of business management
- SQL training and certification
- Microsoft -Power BI Data analyst - Trainocate
- AZ-030 -Microsoft Azure technologies for AWS
Languages
English
Sinhala
Tamil
Timeline
Product Owner/ Product Manager
Dialog Axiata PLC
09.2021 - 08.2025
Digital Operations Manager
Outstanding Song Creators Association
04.2021 - 07.2022
Business Analyst
Ideamart - Dialog Axiata PLC
02.2020 - 02.2021
Trainee Banking Assistant
Nations Trust Bank
08.2016 - 12.2016
Advance Diploma - Business Management
National Institute of Business Management
General Certificate of Examination (Advanced level) - Maths Stream
Vavuniya Rambakulam Girls Maha Vidyalaya
General Certificate of Examination (Ordinary Level) - English Medium
Vavuniya Rambakulam Girls Maha Vidyalaya
BSc - Information Technology
University of Sri Jayawardenapura