Marina Armenta
Calexico ,CA
Summary
Dynamic customer service professional with a strong work ethic and integrity, experienced at Cárdenas Markets. Recognized for exceptional assistance and building lasting relationships, ensuring customer satisfaction. Proficient in cash handling and adept at managing inquiries, fostering a welcoming environment that encourages repeat business.
Overview
7
7
years of professional experience
Work History
SCO/ Cashier
Cárdenas Markets
07.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
Dollar Tree
Calexico, CA
09.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Yuma Valley Advanced Pain Management
Yuma, AZ
05.2018 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Instituto Vanguardia
Playas De Tijuana 07.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Professional Working
Timeline
Sales Associate
Dollar Tree
09.2021 - 03.2022
SCO/ Cashier
Cárdenas Markets
07.2020 - Current
Receptionist
Yuma Valley Advanced Pain Management
05.2018 - 05.2020
Instituto Vanguardia