Shala Page
Jacksonville
Summary
Proven leader and skilled cashier at Walmart, adept in customer service excellence and money handling. Enhanced team performance through effective coaching, achieving notable improvements in service delivery. Demonstrated exceptional work ethic, fostering customer loyalty and team collaboration. Achieved high accuracy in financial transactions, embodying patience and empathy in customer interactions.
Overview
2025
2025
years of professional experience
Work History
Cashier/ SCO Host
Walmart
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Team Leader
Walmart
11.2016 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Diploma -
Jacksonville High School
Jacksonville, TX2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Team collaboration
- Money handling
Timeline
Team Leader
Walmart
11.2016 - Current
Cashier/ SCO Host
Walmart
Diploma -
Jacksonville High School
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