Summary
Overview
Work History
Education
Skills
Accomplishments
Singing, dancing, oolong
Languages
Work Availability
Timeline
OYINKANSOLA VIDAL

OYINKANSOLA VIDAL

Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience

Work History

Cashier/SCO Host/Customer service

Walmart Supercenter
09.2018 - 02.2021
  • I started working at Walmart on July 28, 2018, to February 12, 2021
  • Provide quality customer service, answering questions and resolving issues, opening, and closing registers, handling accurate cash operations and cash transactions; monitoring cash limits; assisting in the training of new cashiers; effectively managing time, and prioritizing tasks
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Cashier/SCO Host

Lowe's Home, 5611 Buckeystown pike
  • I started working at Lowe's May 5th 2022, to April 1st 2023
  • Help Pro-customers with project materials for businesses, DIY's, and other services
  • Use of SMART(Seek out customers; meet their needs; add to sale; reviews items, and thank customers for shopping with Lowe's)acronyms when engaging with customers
  • Process cash, checks and Lowe's credit cards at POS
  • Encourage customers to apply for Lowe's credit programs, PPL, and swift response to customers dispute.

Cashier/ Customer Service

Boscov's
06.2017 - 09.2018
  • Started working at Boscov's on, As a cashier, I give 100% quality customer service by helping customers find merchandise, answer inquiries, keep the fitting room clean, accept returns, or exchange merchandise
  • Use scanning device to ring up items for customer transactions, issue receipts, and receive payment in cash, check, credit cards, vouchers, and other payment methods
  • I count money in the cash drawer at the beginning of shifts to ensure the amounts are correct and there is a good chance for the day's transactions.

Education

Bachelor of Science - Computer Science

University of Maryland - College Park, College Park, MD
05.2025

Bachelor of science in computer science.

  • Dean's List [ Fall, Spring, Summer 2023]
  • [3.692] GPA

Associate of Applied Science - Business

Montgomery College, Rockville, MD
05.2022

Completed a total of 60 college credit hours for Associate of Applied science.

  • 3.0 GPA
  • Dean's List {Spring & Fall 2022}

High School Diploma -

ST'Anthony's International School, Lagos, NG
03.2013

Completed my high school diploma in 2013/2014 from overseas as a Business major.

Skills

  • Computer skills
  • Excel
  • Creating and editing spreadsheets
  • I am entering labels and values
  • Using functions including AVERAGE, MAX, MIN, SUM, PMT, TODAY, NOW
  • Word
  • Creating and editing documents
  • Adding header and footer and page numbers
  • Creating documents in MLA styles and citations in MLA and APA format
  • PowerPoint
  • Promoting and demoting text to sub-bullets
  • Printing a presentation (handouts/outline/scaling)
  • Using slides and title master, inserting and deleting slides
  • Relevant Assets
  • Speak English and Yoruba fluently, I'm also Elementary with Korean language
  • Retail Merchandising
  • Basic Math Functions
  • Refund Handling
  • Customer Complaint Resolution
  • Customer Service and Assistance
  • Till Counting
  • Cash Register Operation
  • Customer Satisfaction
  • Product Recommendations
  • Customer Inquiries
  • Answering Customer Questions
  • Fitting Room Oversight
  • High-Volume Environments
  • Credits and Refunds
  • Return and Exchange Processing
  • Rewards Programs
  • Computer skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Improved customer response time, which resulted in the 6% increase in returning customers.

Singing, dancing, oolong

Music is my safe haven and has helped me get through life. I'm a avert fan of Afrobeats, Amapiano, Highlife, Juju, Fuji music as well as pop and K-pop.

Languages

English
Native or Bilingual
Korean
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier/SCO Host/Customer service - Walmart Supercenter
09.2018 - 02.2021
Cashier/ Customer Service - Boscov's
06.2017 - 09.2018
Cashier/SCO Host - Lowe's Home, 5611 Buckeystown pike
University of Maryland - College Park - Bachelor of Science, Computer Science
Montgomery College - Associate of Applied Science, Business
ST'Anthony's International School - High School Diploma,

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OYINKANSOLA VIDAL