Marina Carvalho
Kirkland,WA
Summary
Dynamic and results-oriented professional, with a proven track record at Arts Mix and as an entrepreneur at The Secret Boutique. I stand out in administrative operations, with expertise in the use of ERP systems and customer service. Demonstrating adaptability and strong organizational skills.
I am currently learning the English language, with the aim of expanding my opportunities in the job market and contributing creatively and effectively to companies' results. I look for new challenges where I can apply my skills, continue learning and contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Arts Mix
Administrative Assistants
Mogi Das Cruzes, Brazil
05.2014 - 10.2023
- Delivered exceptional customer support via phone and email, maintaining a high level of client satisfaction
- Managed financial operations, including invoices and accounts payable/receivable, ensuring timely and accurate processing
- Streamlined administrative tasks through ERP system optimization
Entrepreneur
The Secret Boutique
Mogi das Cruzes, Brazil
11.2015 - 04.2021
- Built and operated a boutique specializing in lingerie sales, achieving consistent revenue growth
- Cultivated strong client relationships through personalized service and effective negotiation
- Leveraged social media and digital marketing strategies to increase brand visibility and drive sales
Education
Bachelor's - Business Administration
Unicesumar
São Paulo, Brazil07.2021
English as a Second Language (ESL) - Studying
Lake Washington Institute of Technology
Kirkland, WASkills
- Administrative Operations & ERP Systems
- Customer Service Excellence
- Social Media Management
- Financial Management & Invoicing
- Strong Organizational & Communication Skills
- Adaptability in Fast-Paced Environments
Languages
Portuguese
Native/ Bilingual
English
Limited
Timeline
Entrepreneur
The Secret Boutique
11.2015 - 04.2021
Arts Mix
Administrative Assistants
05.2014 - 10.2023
Bachelor's - Business Administration
Unicesumar
English as a Second Language (ESL) - Studying
Lake Washington Institute of Technology
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