Marina Clemens
Allen Park,MI
Summary
Dynamic Store Manager with extensive experience at Dollar Tree, excelling in customer service and inventory management. Proven track record in training staff, enhancing sales through effective merchandising, and resolving customer issues to foster loyalty. Skilled in multitasking and maintaining operational excellence, ensuring a positive shopping environment.
Overview
7
7
years of professional experience
Work History
Store Manager
Dollar Tree
Allen Park, MI
09.2019 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed staff on customer service standards and sales techniques.
- Managed inventory levels, conducting regular audits to ensure product availability.
- Implemented visual merchandising strategies to enhance product presentation and increase sales.
- Resolved customer complaints efficiently, fostering positive shopping experiences.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Crestwood
Dearborn Heights, MISkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Recruitment and hiring
- Supply ordering
- Policies and procedures
Timeline
Store Manager
Dollar Tree
09.2019 - Current
High School Diploma -
Crestwood