Marina Fahrer
Orange Beach,AL
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ed’s Tobacco Liquor And Wine
03.2018 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained new employees on customer service, money handling and organizing strategies.
Gift Shop Associate, Pool Attendant
Palm Beach Shores Get Wet Water Sports
03.2017 - 12.2017
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Monitored access to entry and exit points to avoid congregating.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Hostess
Caffe Martier
01.2015 - 11.2017
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
High School Diploma -
Southview High School
Sylvania, OH06.1995
Skills
- Guest Relations
- Money Transfer Systems
- Cash Handling Accuracy
- Sales Training
- Excellent People Skills
- Multitasking Strengths
- Social Perceptiveness
- Product and Service Sales
- Sales Expertise
- Time Management
Languages
Russian
Native or Bilingual
Timeline
Sales Associate
Ed’s Tobacco Liquor And Wine
03.2018 - Current
Gift Shop Associate, Pool Attendant
Palm Beach Shores Get Wet Water Sports
03.2017 - 12.2017
Hostess
Caffe Martier
01.2015 - 11.2017
High School Diploma -
Southview High School
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