Marina Farrish
Jacksonville
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Longhorn Steakhouse, starting out as a hostess and working up to a server. Proven ability to multitask in high-volume dining environments while assisting team members and providing all of guests' needs. Skilled in POS operation, as well as prioritizing what needs to be done in a timely manner in order to enhance guest satisfaction and create a successful workflow.
Overview
2
2
years of professional experience
Work History
Server
Longhorn Steakhouse
Jacksonville, FL
07.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Handled To-Go orders at high volumes.
- Operated POS system for order processing and payment handling.
- Trained new team members on service protocols and restaurant operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without impacting service quality.
- Collaborated with team members during busy shifts for great workflow and guest experiences.
- Performed opening and closing shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FLSkills
- Extremely strong work ethic
- Exceptional customer service
- Team player
- Multitasking
- Food running
- High volume dining
- Table bussing
- Point of sale operation
- Task prioritization
Timeline
Server
Longhorn Steakhouse
07.2024 - Current
High School Diploma -
Terry Parker High School