Marina Oliphant

Advised patients on ocular medications, dressings, and contact lenses.

Obtained & recorded patient medical history & operated ophthalmic equipment. Observed pupils, visual acuteness, and extra-ocular movements to check patient status. Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function. Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success. Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians. Monitored physician's schedule. Completely prior authorizations for medications & provided prescription refills. Assisted physicians in in-office procedures. Coordinated care among physicians. Answered phone calls & triaged patients. Oversaw the ordering of medications.

Greeted customers upon entrance and handled all cash and credit transactions. Answered phones and scheduled appointments. Maintained and organized records of customer prescriptions, work orders and payments. Confirmed that frames were correctly built with facial and eye measurements and optical prescriptions. Analyzed test results to develop proper eye care treatment plans. Generated additional revenue through skilled sales techniques. Billing and Coding & Filed Insurance.

 Solved issues pertaining eye wear and eye care. Analyzed test results to develop proper eye care treatment plans. Maintained and organized records of customer prescriptions, work orders, and payments. Generated additional revenue through skilled sales techniques.