Suzan Gojcaj
Shelby Township,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
EDN Skin and Spa
05.2024 - 07.2024
- Laser Hair Removal
Sales Business Development Center Agent
Feldman Chevrolet Of Novi
10.2022 - 01.2023
- Identifying sales leads among new and existing customers
- Averaged 100 outbound and inbound calls per day.
- Set up appointments with interested customers according to schedule availability and following up with no-shows
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
House Cleaner
The Cleaning Authority
04.2022 - 07.2022
- Created spotless surfaces by dusting, sweeping, vacuuming, mopping, cleaning windows, and bathrooms.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Shift Manager In Training
Wendy's Restaurant
12.2020 - 04.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opening and Closing restaurant
- Authorizing various transactions, such as refunds, voids, and cash drawer reconciliations.
- Keeping Track of Inventory and making sure area is fully stocked.
Education
No Degree - Esthetics
Douglas J Aveda Institute
07.2023
High School Diploma -
Romeo High School
06.2021
Skills
- Opening and Closing Procedures
- Cash Handling
- Multi-Tasking
- Food Preparation
- Customer Service
- Phone Inquiries
Timeline
Esthetician
EDN Skin and Spa
05.2024 - 07.2024
Sales Business Development Center Agent
Feldman Chevrolet Of Novi
10.2022 - 01.2023
House Cleaner
The Cleaning Authority
04.2022 - 07.2022
Shift Manager In Training
Wendy's Restaurant
12.2020 - 04.2022
No Degree - Esthetics
Douglas J Aveda Institute
High School Diploma -
Romeo High School
Hobbies
Avid reader, car enthusiast, and competitive boxer.
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