Marina Lucian
Lawrenceville,GA
Summary
Confident individual with strong communication and problem-solving skills. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team success and support workplace goals. Motivated and dependable high school graduate seeking a front desk receptionist position in a medical office
Overview
1
1
Certification
2
2
years of professional experience
Work History
Cashier
Khols
Lawrenceville, GA
12.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled returns and exchanges while adhering to company policies and procedures.
- Trained new cashiers on register procedures and customer service protocols.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Kroger
Lawrenceville, GA
09.2023 - 11.2025
- provided excellent customer service by assisting customers quickly and professionally
- handled cash ,card transactions and return accurately
- maintained a clean and organized checkout area
- resolved customer concerns calmly and efficiently
Receptionist
Doctors Inn
Buford, GA
05.2025 - 08.2025
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Handled multi-line phone system, addressing inquiries and directing calls to appropriate staff.
- Coordinated patient records management, maintaining confidentiality and compliance with regulations.
- Assisted in billing process by verifying insurance information and processing payments accurately.
- Developed patient communication templates, enhancing clarity and consistency of information provided.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05-2026
Skills
- customer service experience
- strong communication skills
- professional and friendly attitude
- cash handling and POS system experience
- ability to work in fast paced environments
- teamwork and collaboration
- leadership and discipline(JROTC training)
- basic healthcare knowledge (patient care and medical terminology basics
- time management
- reliable and punctual
- ability to multitask
Certification
CPR
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Khols
12.2025 - 01.2026
Receptionist
Doctors Inn
05.2025 - 08.2025
Cashier
Kroger
09.2023 - 11.2025
High School Diploma -
Central Gwinnett High School