Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Pimentel

Watsonville,CA

Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.

Overview

7
7
years of professional experience

Work History

Supervisor/Cashier

Rite Aid
05.2022 - Current
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Checkout/Service Advocate & Team Leader

Target
10.2020 - 01.2022

● Greeting customers, collecting payments, managing returns and refunds, answering to customer inquiries, and stocking shelves

● Trained employees in company and regulatory compliance requirements to promote conformance

● Established efficient workflow processes between coworkers

Chile Verde

Cashier/Waitress
10.2019 - 10.2020

● Operate the cash register and generate reports for credit and debit sales

● Accept payments, ensure prices and quantities are accurate and provide a receipt to the customer

● Communicate with all serving and kitchen staff, while also arranging table setting

Marina Child Care Service

Caretaker
06.2015 - 10.2019

● Manage and help supervise the youth on weekend mornings by preparing educational activities

● Ensure leadership abilities by supervising the youth in my community when completing homework

● Provide care for children, such as setting schedules, grooming, feeding, and changing diapers

Education

Associate of Arts - Psychology

University of California, Santa Cruz
Santa Cruz, CA
06.2024

High School Diploma -

Animo Leadership Charter High School
Inglewood, CA
06.2020

Skills

  • POS Inventory System Operation
  • Bilingual-fluent in Spanish and English
  • Coaching and Mentoring
  • Till Counting
  • Front-End Support
  • Customer Service
  • Team Leadership
  • Staff Coaching and Training
  • Merchandise Quality Assurance
  • Store Opening and Closing
  • Recruitment and Training

Timeline

Supervisor/Cashier

Rite Aid
05.2022 - Current

Checkout/Service Advocate & Team Leader

Target
10.2020 - 01.2022

Chile Verde

Cashier/Waitress
10.2019 - 10.2020

Marina Child Care Service

Caretaker
06.2015 - 10.2019

Associate of Arts - Psychology

University of California, Santa Cruz

High School Diploma -

Animo Leadership Charter High School
Marina Pimentel