Marina Privalova
Fort Mill,SC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Novant Health Community Equity Department
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
06.2024 - Current
- Developed and implemented educational programs focused on mental health awareness for community members.
- Conducted outreach to local organizations to increase access to mental health services.
- Maintained accurate records of all client interactions.
- Analyzed data related to client outcomes in order to assess program effectiveness.
- Monitored program performance metrics and identified areas of improvement.
- Organized events aimed at increasing public awareness about mental illness issues.
Administrative Assistant
Black Crystal Studio
Charlotte, NC
01.2021 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate of Applied Science - Medical Office Administration
CPCC
Charlotte, NC05-2024
Associate of Applied Science - Billing And Coding
CPCC
Charlotte, NC05-2024
Skills
- Supervision and Leadership
- Square Software Proficiency
- Microsoft Word, Excel, Access, PowerPoint, Google Docs
- Remote Office Availability
- Fluent in English, Russian
- Spreadsheet Management
- Filing
- Digital Archiving
- Scheduling
- Data Entry
- Mail Handling
- Bookkeeping
- Database Management
- Document Control
- Appointment Scheduling
- Dependable and Responsible
- Multitasking
- Calendar Management
- Clerical Support
- Expense Reporting
- Presentation Design
- Invoice Processing
- Meeting Planning
- Office Administration
Timeline
Novant Health Community Equity Department
Novant Healthcare- Presbyterian Medical Center
06.2024 - Current
Administrative Assistant
Black Crystal Studio
01.2021 - Current
Associate of Applied Science - Medical Office Administration
CPCC
Associate of Applied Science - Billing And Coding
CPCC
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