Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Marina Roeder

Mentor,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Always interested in new opportunities and is eager to learn. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Wants more professional experience.

Overview

5
5
years of professional experience

Work History

Team Member

Scooters World Famous Dawg House
Mentor, Ohio
07.2019 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Promoted products through effective merchandising techniques.
  • Answered phone calls regarding inquiries about products or services.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Trained new team members using approved training materials and information.
  • Prepared food items such as salads, entrees, sandwiches and desserts according to recipes.
  • Assembled food orders quickly and accurately.
  • Operated kitchen appliances including ovens, grills, fryers and mixers.
  • Followed safety protocols when handling knives, hot surfaces or other potentially hazardous equipment.
  • Ensured that all food products were stored properly according to health regulations.
  • Complied with all sanitation requirements while cleaning kitchen surfaces, floors and walls.
  • Built and maintained working relationships with peers and upper management.

Server

Hawthorn Retirement Group LLC
Mentor, Ohio
11.2022 - 07.2023
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.

Barista

Beyond Juicery And Eatery
Mentor, Ohio
11.2021 - 04.2023
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.
  • Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
  • Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
  • Weighed out ingredients accurately according to recipe requirements.
  • Trained new employees on proper techniques for preparing smoothies.
  • Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
  • Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
  • Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.

Education

Michigan State University
East Lansing, MI
05-2027

High School Diploma -

Mentor High School
Mentor, OH
06-2023

Skills

  • Customer Service
  • Cleaning
  • Workplace Safety
  • Cash Handling
  • Complaint resolution
  • Equipment Operation
  • Public relations
  • Self Motivation
  • Goal Setting

Affiliations

  • Kappa Delta Sorority
  • Dance

Websites

Timeline

Server

Hawthorn Retirement Group LLC
11.2022 - 07.2023

Barista

Beyond Juicery And Eatery
11.2021 - 04.2023

Team Member

Scooters World Famous Dawg House
07.2019 - Current

Michigan State University

High School Diploma -

Mentor High School

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Marina Roeder