Marina Todora
Rome
Summary
I hold a bachelor's degree in Community and Behavioral Health and am currently pursuing a Master’s in Social Work. With experience applying the biopsychosocial model of health, I am eager to use my skills and knowledge to serve and support my community.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Rite Aid
11.2019 - Current
- Managed multiple employees during fast-paced shifts, delegating responsibilities to ensure customer satisfaction
- Organize all operations, focusing on quality and consistency
- Addressed customer service concerns, resolving issues and ensuring exceptional experiences
- Mediate conflicts between employees
- Train new employees on company policies and procedures
- Handle money and create bank deposits
- Complete paperwork and file reports quickly and efficiently
- Contribute to high-level of customer satisfaction
Intern
The Neighborhood Center
08.2023 - 05.2024
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Implemented therapeutic interventions to promote awareness and growth.
- Assessed client needs and developed treatment plans.
- Documented client progress to track effectiveness and inform future treatment plans.
- Utilized evidence-based techniques to deliver successful treatment.
Intern
Connected Community Schools
02.2022 - 05.2022
- Social support for Grades 6-12
- Exploring community resources and what they offer to families in Herkimer/Oneida county
- Co-facilitating school initiatives for fundraising
- Co-facilitating social emotional learning for grades 1-5
- Educational consultation for students interested in college, mental health degrees, and future career planning
Cashier/Sales Associate
Rite Aid
08.2017 - 11.2019
- Play an integral role in customer service and overall sales numbers
- Maximize positive customer service experience
- Assist customers in shopping
- Run cash register
- Clean store and keep everything looking pristine
Home Care Aide
Resource Center for Independent Living
11.2018 - 09.2019
- Charted resident vital signs and mental state periodically, marking any memory losses, trouble breathing or other issues
- Ensure personal hygiene is upheld by periodically changing bandages, clothing and bedding
- Check blood sugar and administer insulin shots/ manage type one diabetes
- Administer feeding in feeding tube, provide ice/thickened water
- Supervise client and attend to any needs
- Administer basic medications in accordance with doctor's treatment plan
Education
Community and Behavioral Health -
Suny Polytechnic Institute
Marcy, New York05.2022
Skills
- Outgoing
- Care giver
- Problem Solving
- Optimistic
- Basic Knowledge of Community Resources
- Qualitative Analysis
- Quantitative Analysis
Timeline
Intern
The Neighborhood Center
08.2023 - 05.2024
Intern
Connected Community Schools
02.2022 - 05.2022
Shift Supervisor
Rite Aid
11.2019 - Current
Home Care Aide
Resource Center for Independent Living
11.2018 - 09.2019
Cashier/Sales Associate
Rite Aid
08.2017 - 11.2019
Community and Behavioral Health -
Suny Polytechnic Institute
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