Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marina Yglesias-Moerke

Redlands,CA

Summary

Dynamic sales associate with a proven track record at Lamps Plus, excelling in customer service and cash handling. Recognized for enhancing store appeal and fostering customer relationships, leading to increased repeat business. Skilled in team collaboration and problem-solving, consistently delivering exceptional support and maintaining high standards in store operations.

Overview

7
7
years of professional experience

Work History

Sale Associate

Lamps Plus
09.2022 - Current
  • Organized racks and shelves to enhance store appeal and spotlight key merchandise.
  • Handled cash transactions with precision, ensuring compliance with company policies.
  • Cultivated customer relationships to boost repeat business.
  • Managed returns, exchanges, and refunds in line with store guidelines.

Crew Member

Five Below
06.2020 - 09.2022
  • Facilitated self-checkout for customers while registering purchases accurately.
  • Welcomed customers upon entry to create a positive atmosphere.
  • Ensured store floor cleanliness, promoting safety and customer comfort.
  • Oversaw inventory management to maintain stock availability.

Sales Associate

Lotions and Lace
03.2020 - 09.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Crew Member

Raising Cane‘s
08.2019 - 12.2020
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Associate

Amazon
08.2018 - 12.2020
  • Collected items efficiently to fulfill orders accurately.
  • Resolved issues promptly to ensure smooth operations.
  • Moved pallets strategically to optimize workspace organization.

Education

High School Diploma -

Redlands East Valley High School
Redlands, California

Skills

  • Customer service excellence
  • Team collaboration
  • Time management
  • Problem-solving
  • Active listening
  • Multi-tasking
  • Reliability and punctuality
  • Goal orientation
  • Exceptional customer support
  • Cash handling expertise
  • Verbal and written communication
  • Cash register operation
  • Stock management
  • Store operations
  • Cleaning techniques
  • Merchandise display and setup
  • Brand promotion strategies
  • Cold calling proficiency
  • Self-checkout assistance
  • Friendly demeanor
  • Customer engagement strategies
  • Professionalism and positivity

Timeline

Sale Associate

Lamps Plus
09.2022 - Current

Crew Member

Five Below
06.2020 - 09.2022

Sales Associate

Lotions and Lace
03.2020 - 09.2022

Crew Member

Raising Cane‘s
08.2019 - 12.2020

Associate

Amazon
08.2018 - 12.2020

High School Diploma -

Redlands East Valley High School

Similar Profiles

CREATE PROFILE