Marine Mayfield
Farmington,NM
Summary
Dynamic professional with a strong work ethic and excellent customer service skills, honed at Rising Tide Natural Foods. Proven ability to enhance customer satisfaction through effective communication and cash handling expertise. Recognized for maintaining a clean and organized environment, contributing to a welcoming shopping experience and fostering brand loyalty.
Overview
2026
2026
years of professional experience
Work History
Front End Cashier
Rising Tide Natural Foods
- Achieved high customer satisfaction through friendly and efficient checkout service.
- Maintained cleanliness and organization of workstation for optimal shopping experiences.
- Contributed to merchandising efforts by organizing front-end shelf displays attractively.
- Processed numerous transactions accurately, aiding in meeting store sales targets.
- Promptly addressed customer inquiries and resolved issues to build strong relationships.
- Facilitated easy product location by ensuring organized shelving systems.
- Cultivated brand loyalty by engaging regularly with returning customers.
- Effectively communicated relevant information between customers and team members.
Massage Therapist
Your Body Works Massage And Day Spa
Ogunquit, ME
08.2018 - 07.2025
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Coordinated appointment scheduling, telephone support, and client greetings to enhance service flow.
- Established a welcoming atmosphere by organizing treatment areas and setting up massage tables.
- Delivered concise instructions to clients for optimal preparation before sessions.
- Applied various massage techniques including deep tissue, Swedish, and myofascial therapy.
- Conducted assessments of client needs to tailor appropriate therapy methods.
- Maintained high hygienic standards and ensured client comfort throughout treatments.
- Expanded client base through tailored services such as prenatal and sports massages.
- Increased revenue through strategic upselling of complementary services during appointments.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
Assistant Manager
Your Body Works Massage And Day Spa
Ogunquit, ME
08.2018 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Licensed Massage Therapist - Massage Health
Seacoast Career Center
Sanford, ME11.2015
Cosmetology - Beauty Manicurist
Assabet Valley Regional
Marlborough, MA02.1991
General Office Certificate - Secretarial
Career Education Training Center
Worcester, MA05.1982
General Studies
Shrewsbury High School
Shrewsbury, MA06.1980
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Cash handling expertise
- Reliability and punctuality
- Shelf stocking
- Professional appearance
- Display setup
- Point-of-sale system operation
- Cleanliness and hygiene
Timeline
Massage Therapist
Your Body Works Massage And Day Spa
08.2018 - 07.2025
Assistant Manager
Your Body Works Massage And Day Spa
08.2018 - 07.2025
Front End Cashier
Rising Tide Natural Foods
Licensed Massage Therapist - Massage Health
Seacoast Career Center
Cosmetology - Beauty Manicurist
Assabet Valley Regional
General Office Certificate - Secretarial
Career Education Training Center
General Studies
Shrewsbury High School