Marines Barrios
Mechanicsville,VA
Summary
Reliable administrative support professional offering strong skills in reception, calendar management, mail handling, filing, and invoice processing. Combines a steady work style with clear communication, careful data entry, and a service-minded approach that supports smooth daily operations and positive client interactions.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Office Assistant
Viking Fleet
05.2025 - Current
- Increased customer satisfaction by providing professional and courteous front desk support.
- Streamlined office organization by implementing new filing systems and digital record-keeping practices, enhancing accessibility and efficiency.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated financial operations by processing invoices and payments, ensuring timely and accurate financial reporting.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated travel reservations and processed payments for bookings.
- Managed check-in process for passengers on each trip, ensuring smooth boarding.
Office Assistant
East Hampton Town
03.2025 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined operations by managing incoming mail, phone calls, and visitor inquiries for effective communication.
- Expedited document processing with accurate data entry and timely filing.
- Produced precise, accurate, and professional documents through careful preparation and editing.
- Coordinated reports, presentations, and meeting materials for executive staff to enhance decision-making.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
Runner, Busser
The Crow’s Nest Restaurant
05.2024 - 09.2024
- Provided excellent customer service while consistently meeting challenging time goals.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered excellent customer service, building positive relationships with clients.
- Maintained professionalism while collaborating with colleagues and clients during deliveries.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
Food Runner, Hostess, Runner, Waitress
Street Food On The Green
05.2023 - 05.2024
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Minimized wait times by swiftly transporting completed orders to tables, enhancing overall service flow.
- Ensured timely service for food orders, achieving high accuracy and reducing customer complaints.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Coordinated various tasks during busy shifts to ensure smooth operations., prioritizing duties effectively for maximum productivity.
- Supported efficient restaurant operations by consistently restocking supplies during shifts.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Resolved customer complaints and inquiries, confirming satisfaction and fostering positive dining experiences.
- Successfully managed stressful scenarios during peak restaurant hours to maintain service quality. calmly and professionally during peak hours or unexpected rushes at the restaurant.
Lead Teacher
Childcare Centre
02.2024 - 03.2024
- Created and developed lesson plans to meet students' academic needs.
- Planned and implemented daily activities to promote holistic development and growth for all students.
- Developed and implemented classroom routines tailored to meet diverse student needs.
- Organized classroom environments to align with contemporary educational practices, enhancing learning opportunities for students.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Senior Sales Representative
Tecnoquimicas
06.2016 - 03.2020
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base by leveraging cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with marketing to develop promotional materials that enhanced brand visibility and engagement.
- Represented company at trade shows to showcase products, generate leads, and build relationships with potential clients.
Senior Sales Representative
Daiichi Sankyo Pharmaceuticals
06.2012 - 03.2016
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base by leveraging cold calling, networking, and relationship building to secure new accounts.
- Generated sales opportunities through upselling and cross-selling, increasing overall client investment in products.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Forged partnerships with industry influencers to enhance brand reputation and drive customer engagement.
Education
IEP, Intensive English Program -
Suffolk County Community College
Selden, NY09-2022
Industrial Engineer -
Rafael Belloso Chacin University
Maracaibo, Venezuela09-2005
High School Diploma -
San Vicente De Paul
Venezuela09-2000
Skills
- Front desk support
- Customer Service Operations
- Customer service
- Client Relationship Management
- Customer Inquiry Resolution
- Customer Satisfaction Initiatives
- Order Management
- Data entry
- Document control
- File organization
- File maintenance
- Mail handling
- Mail sorting and distribution
- Office administration
- Office management
- Schedule management
- Calendar management
- Appointment scheduling
- Strong Work Ethic
- Effective Multitasking
- Time Management
- Prioritizing work
- Technological Knowledge
- Excel spreadsheets
- Retention strategies
- Performance Improvement
- Conflict Resolution Strategies
- Training and Development
- Problem Solving
- Advanced problem-solving
- Problem-Solving Strengths
- Dedicated team player
- Team collaboration
- Relationship building
- Customer Relations
- Client retention
- Persuasive Techniques
- Retention strategies
- Campaign Support
- Negotiation Tactics
- Information Updates
- Information Updates
- Reading Comprehension
- Verbal communication
- Interpersonal Communication Skills
- Adaptability
- Meticulous attention to detail
- Supply management
- Complex Problem-solving
- Server Support
- Supply management
- Administrative Sales Support
- Documentation and reporting
- Quotas and Goals
- Professional and mature
- Strategic Planning
- Multi-line phone management
- Support Management
- Office Communication
- Mail handling
- Office management
- Schedule management
- Mail sorting and distribution
- Office supply management
- Calendar management
- Supply restocking
- Meticulous attention to detail
- Multi-line phone management
- Complex Problem-solving
Languages
- English
- Spanish
Certification
- Suffolk Country Department of Civil Services
Timeline
Office Assistant
Viking Fleet
05.2025 - Current
Office Assistant
East Hampton Town
03.2025 - Current
Runner, Busser
The Crow’s Nest Restaurant
05.2024 - 09.2024
Lead Teacher
Childcare Centre
02.2024 - 03.2024
Food Runner, Hostess, Runner, Waitress
Street Food On The Green
05.2023 - 05.2024
Senior Sales Representative
Tecnoquimicas
06.2016 - 03.2020
Senior Sales Representative
Daiichi Sankyo Pharmaceuticals
06.2012 - 03.2016
IEP, Intensive English Program -
Suffolk County Community College
Industrial Engineer -
Rafael Belloso Chacin University
High School Diploma -
San Vicente De Paul