Marinna Rios
Austin,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Patient-Customer focused with experience providing compassionate and comprehensive care.
Overview
5
5
years of professional experience
Work History
Newborn Hearing Screen Technician
Pediatrix
03.2024 - 11.2024
- Maintained accurate records of all newborns screened, ensuring compliance with state regulations and hospital policies.
- Improved newborn hearing screening rates by implementing efficient testing procedures to determine hearing levels
- Assessed integrity of auditory system by performing auditory brainstem response audiometry and electrocochleography.
- Took ear impressions and molds, ordered instruments, and fitted devices, making adjustments for comfort and optimal functionality.
- Maintained accurate record-keeping, ensuring proper billing and inventory management.
- Conducted regular maintenance on technical equipment, ensuring optimal performance.
Team Trainer
Whole Foods Market
12.2021 - 07.2023
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Host/Cashier
Pluckers
01.2020 - 11.2021
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Entered data, generated reports, and produced tracking documents.
Education
No Degree - Sociology
Austin Community College
Austin, TX05-2028
Skills
- Software configuration
- Strong attention to detail
- CPR/AED certification
- Adaptability and flexibility
- Strong Interpersonal skills
- Technical Support
- Team leadership
- Verbal and written communication
Timeline
Newborn Hearing Screen Technician
Pediatrix
03.2024 - 11.2024
Team Trainer
Whole Foods Market
12.2021 - 07.2023
Host/Cashier
Pluckers
01.2020 - 11.2021
No Degree - Sociology
Austin Community College
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